Broker Sales Support Associate Job at Healthfirst (New York)

Job Description

Sales Support Associates are responsible for positioning Healthfirst as a socially responsible health partner. Will develop and coordinate a comprehensive strategy that promotes company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory. Identify enrollment events opportunities for seniors--individually or in groups--to promote alternative plan options. Through community marketing she/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, Sales Support Associates will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Job Responsibility

Position Healthfirst as a socially responsible health partner
Develop and coordinate a comprehensive strategy that promotes company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners
Work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory
Identify enrollment events opportunities for seniors--individually or in groups--to promote alternative plan options
Through community marketing have a direct impact on membership growth and retention
Coordinate events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
Connect Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
Establish new relationships and maintain existing ones
Support the Sales and Marketing team to create educational and sales events within our target market
Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
Meet and exceed growth and retention expectations
Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports
Prepare weekly calendar of appointment and opportunities as required

Requirements

Must be able to travel 75% of the time
Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
Existing Sales or Customer Service-related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
Experience speaking with multi-level audience that can include faith-based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
Experience managing multiple marketing events, including changing deadlines, from beginning to end
Experience working across socio-cultural and ethnic backgrounds and environments
Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
Experience making modifications and updates to existing Power Point presentations
Must be available to work evenings and weekends (as needed)
Must have vehicle and current Drivers’ License

Nice to have

Associates degree from an accredited institution
Knowledge of CMS rules and regulations
Experience using AX DYNAMICS, Great Plains and any Imaging Systems
Fluency in one or more of the following languages: Spanish, Cantonese/Mandarin, Fukienese, African dialects, South Asian dialects
Excel experience standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results

What we offer

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

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