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Broker Sales Support Associate

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Healthfirst

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Location:
United States , New York

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Category:

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Contract Type:
Employment contract

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Salary:

61300.00 - 99620.00 USD / Year

Job Description:

Sales Support Associates are responsible for positioning Healthfirst as a socially responsible health partner. Will develop and coordinate a comprehensive strategy that promotes company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory. Identify enrollment events opportunities for seniors--individually or in groups--to promote alternative plan options. Through community marketing she/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, Sales Support Associates will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Job Responsibility:

  • Position Healthfirst as a socially responsible health partner
  • Develop and coordinate a comprehensive strategy that promotes company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners
  • Work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory
  • Identify enrollment events opportunities for seniors--individually or in groups--to promote alternative plan options
  • Through community marketing have a direct impact on membership growth and retention
  • Coordinate events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
  • Connect Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
  • Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
  • Establish new relationships and maintain existing ones
  • Support the Sales and Marketing team to create educational and sales events within our target market
  • Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
  • Meet and exceed growth and retention expectations
  • Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports
  • Prepare weekly calendar of appointment and opportunities as required

Requirements:

  • Must be able to travel 75% of the time
  • Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
  • Existing Sales or Customer Service-related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
  • Experience speaking with multi-level audience that can include faith-based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
  • Experience managing multiple marketing events, including changing deadlines, from beginning to end
  • Experience working across socio-cultural and ethnic backgrounds and environments
  • Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
  • Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
  • Experience making modifications and updates to existing Power Point presentations
  • Must be available to work evenings and weekends (as needed)
  • Must have vehicle and current Drivers’ License

Nice to have:

  • Associates degree from an accredited institution
  • Knowledge of CMS rules and regulations
  • Experience using AX DYNAMICS, Great Plains and any Imaging Systems
  • Fluency in one or more of the following languages: Spanish, Cantonese/Mandarin, Fukienese, African dialects, South Asian dialects
  • Excel experience standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results
What we offer:
  • medical, dental and vision coverage
  • incentive and recognition programs
  • life insurance
  • 401k contributions

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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