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Broker Operations Coordinator

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Aflac

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Location:
United States, Metairie

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Category:
Sales

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Contract Type:
Not provided

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Salary:

60000.00 - 75000.00 USD / Year
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Job Description:

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Job Responsibility:

  • Prepares sales reports, handles client inquiries and various sales activities including but not limited to - analyzing request for proposal (RFP), producer notification forms (PNFs), coordinating various programs, contests, and special projects/initiatives, may research licensing/contracting questions and processes and provide guidance on legal agreements
  • assist with facilitating enrollment and case development activities, ordering and delivering brochures and marketing materials as required
  • Leads, plans, implements, and participates on projects and services necessary to support and improve existing processes and services
  • Leads the daily workflow of administrative office and operations functions
  • Works with local market offices and internal stakeholders to establish a clear line of sight on existing and new sales activity and case opportunities
  • Compiles and keys information on account activity and pipeline data into the sales CRM system and ensures that information is current and accurate
  • gathers, organizes, and formats data or updates reports for management
  • completes documents and responses to inquiries, following standard procedures
  • identifies and suggests solutions to administrative problems
  • coordinates support from other departments and/or divisions to resolve problems or complete assignments
  • Monitors sales patterns and other pertinent performance data
  • develops and maintains metrics by analyzing sales and performance statistics
  • provides sales research reports and presentations for leadership as needed
  • Coordinates various meetings, events, benefit fairs, conferences, and workshops
  • supports and or coordinates various programs, contests, and special projects/initiatives
  • Establishes professional working relationships with other sales professionals, accounts and clients
  • Perform other duties as required

Requirements:

  • Bachelor's Degree in Business, Management, Marketing or a related field
  • 2 - 4 years of professional job-related work experience
  • Thorough knowledge of all aspects of the business, with the ability to conduct high level discussions with internal partners to streamline sales processes
  • Excellent presentation, oral, written, and interpersonal communication skills
  • Ability to establish professional relationships with elite business partners
  • Strong project-planning, meeting and management skills, to include cost benefit analysis
  • Proven experience in a sales support role, with the ability to work well under pressure in a fast-paced environment
  • Proficient with internal/external systems, including Work, Excel and PowerPoint
What we offer:
  • medical, dental, and vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO
  • state-mandated sick leave
  • adoption and parental leave

Additional Information:

Job Posted:
December 15, 2025

Expiration:
December 19, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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