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Broadcast Technology Support Technician

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Nine

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Location:
Australia , North Sydney

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Broadcast Technology Support Technician, you will provide vital front-line technical support and expertise for Nine's sophisticated production systems. You will be the primary point of contact for internal customers, ensuring the seamless delivery of high-quality broadcast services by proactively resolving hardware and software issues across our 24/7 operations.

Job Responsibility:

  • Serve as the primary contact for internal stakeholders via phone and ticketing systems
  • Troubleshoot and resolve technical issues across studio automation and live production
  • Support diverse environments including post-production, digital assets, and news gathering
  • Manage the lifecycle of incidents to ensure timely resolution of broadcast system faults
  • Maintain comprehensive technical documentation and contribute to staff knowledge sharing
  • Monitor industry trends to support the continuous improvement of broadcast standards

Requirements:

  • Tertiary qualifications in engineering, technology, or equivalent practical industry experience
  • A customer-centric approach with the ability to manage multiple shifting priorities
  • Clear communication skills and the motivation to work both independently and in teams
  • A proactive attitude toward problem-solving and upskilling in new technologies
  • Flexibility to work a rotating 24/7 roster, including early starts, weekends, and holidays
  • Prior experience providing technical support within broadcast or production environments is an advantage

Nice to have:

Prior experience providing technical support within broadcast or production environments

What we offer:
  • Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks
  • Digital newspaper subscription to our mastheads

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
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