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David's Bridal Logo David's Bridal · Sales

Bridal stylist

United States, Scottsdale · Job Posted April 16, 2026
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Job Description

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand.

Job Responsibility

  • Welcome all customers with genuine, friendly enthusiasm over the phone and in person
  • Use all systems to manage the customer flow to deliver 5-star customer experience
  • Responsible for providing exceptional service to multiple customers at one time
  • Prepare for customer appointments by reviewing the customer profiles, favorites and preparing a fitting room
  • Build a relationship by welcoming customers to the store, asking questions and listening to understand customer expectations and needs
  • Strive to identify the perfect gown/dress in the customer’s first three try-ons
  • Review Timeline Calendar and set future appointments aligning to customer needs
  • Communicate how alterations do play an important role in perfecting the dress for her event in partnership with Alterations
  • Ensure proper measurements are taken and entered into events as required for ordering dresses and minimizing returns and exchanges
  • Maintain store-standards (clean, organized, promotional readiness) to support a flawless shopping experience
  • Offer David’s Bridal loyalty & partners program to support and promote one stop for all life events
  • Respond promptly to all customer questions providing product and service information
  • Maintain David’s Bridal hourly sales productivity standards by utilizing the 5-Step Selling Process
  • Supports all cash wrap behaviors and processes transactions with accuracy
  • Maintain knowledge of and follow procedures for special order dresses
  • Consistently achieve a 65% or greater platform conversion
  • Consistently achieve add-on goals, headpiece 75%, foundations 10% and shoes 20%
  • Sets come back appointments for the complete wedding party including Bridesmaids, Mother-of-the-Bride and Flower Girl
  • Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise
  • Strive to become a Circle of Excellence member by exceeding sales targets
  • Execute new processes, behaviors, contests and programs as assigned
  • Perform duties and tasks as assigned by store management including: Promotion and sign set up, Merchandising and visual changes, Markdowns and inventory counts
  • Actively support the store team to achieve sales, service and operational goals
  • Accurately clock in and out for all scheduled shifts, breaks and meals
  • Follow all loss prevention, security processes and policies
  • Focus on own development and learning, complete all training as assigned for on-going development
  • Celebrate successes of team members
  • Share sales expertise and product knowledge with fellow stylists
  • Open to coaching and feedback to improve behaviors and/or processes
  • Complete all required myLearning courses within the first 90 days and remain current with myLearning Curriculum

Requirements

  • High school diploma or an equivalent degree
  • 1-2 years prior retail experience in an apparel, service or specialty store environment
  • prior experience with computerized POS system is preferred

What we offer

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet – Get Paid Early!
  • Referral Incentive Program
  • Generous Dream Maker Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
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