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Global Technology Solutions Ltd. Logo Global Technology Solutions Ltd. · IT - Administration

Break/fix printer field service engineer

United Kingdom, Sheffield Employment contract 29000.00 - 31000.00 GBP / Year · Job Posted March 19, 2026
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Job Description

We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance of printers and multifunction devices within customer environments. This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service.

Job Responsibility

  • Attend customer sites to diagnose and repair printers and multifunctional devices
  • Carry out break/fix repairs on mono and colour laser printers and MFDs
  • Perform preventative maintenance to reduce equipment downtime
  • Install and configure new devices, including network connectivity
  • Diagnose and resolve mechanical, electrical and firmware-related faults
  • Replace parts including fusers, rollers, transfer belts, drums and feed assemblies
  • Complete service documentation accurately (job sheets, parts usage, service reports)
  • Provide technical advice and basic user guidance to customers
  • Maintain company vehicle, tools and stock to required standards
  • Adhere to health & safety procedures and manufacturer guidelines at all times

Requirements

  • Proven experience as a Break/Fix Printer Engineer or MFD Field Engineer
  • Strong fault-finding skills across mechanical and electro-mechanical systems
  • Experience working on networked printers (basic TCP/IP knowledge desirable)
  • Confident replacing consumables and major components
  • Experience with leading manufacturer devices advantageous
  • Ability to work independently in customer-facing environments
  • Excellent problem-solving skills and attention to detail
  • Full UK driving licence essential

What we offer

  • Company estate vehicle provided
  • Tools, test equipment, laptop and mobile phone supplied
  • Ongoing manufacturer and technical training
  • Full-time, permanent position within a stable and supportive engineering team
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