Break/Fix engineer Job at Global Technology Solutions Ltd. (Northampton)

Break/fix engineer

We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support acro...

Location

United Kingdom , Nottingham

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

L2-level knowledge of laptops and desktops (HP/Lenovo preferred)
Ability and willingness to perform break/fix repairs under supervision
Previous Field Experience Essential
Own vehicle and essential tools preferred
Strong time management and organisational skills
Flexibility to work across multiple sites

Job Responsibility

Attend designated customer sites to perform laptop and desktop break/fix activities
Conduct hardware repairs, reassembly, and component swaps following guidance
Support diagnostics and troubleshooting of HP and Lenovo devices
Use a mobile service app to: Manage and update tickets
Collect and return parts daily
Record completed work and close tickets
Follow instructions from senior engineers for BIOS updates, branding, and other tasks
Maintain safe working practices and report issues to the support line
Deliver professional customer service while onsite

What we offer

Mileage and parking claimable

Fulltime

Systems Support Engineer

Chef is seeking Systems Support Engineers to serve as a vital link between our c...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Chef Robotics

Expiration Date

Until further notice

Requirements

BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field
Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control
Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering
Prior experience in API integrations for Support tooling development
Demonstrated track record of shipping products quickly and efficiently
Able to work independently and with minimal supervision
Ability to travel at least 75% of your time is required
Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours
Familiar with Linux/Unix and/or Robot Operating System (ROS)

Job Responsibility

Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites
Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix and deploy fixes or mitigations
Collaborate with Chef’s Applications and Engineering teams to prioritize to resolve production blocking issues
Execute field break/fix hardware repairs and deploy and test new software
Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robot
Serve as a touchpoint for the customer to ensure they have a great experience with our team and our product
Willingness to be hands-on with in system break/fix
Prepare and develop technical presentations to explain our company's products or services to customers

Fulltime

PowerEdge Server Engineer

Our client, located in Buffalo, NY, is currently in need of a Sr Server Engineer...

Location

United States , Buffalo

Salary:

50.00 - 70.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

Ability to work onsite in Buffalo, NY daily
Experience with PowerEdge rack and tower servers
Ability to troubleshoot common server issues and provide break/fix support
Experience with iDRAC
Experience initializing servers with RHEL and Ubuntu OS
Ability to complete training on Dell PowerEdge XE servers prior to start date

Job Responsibility

Support daily data center operations and activities
Conduct proactive walkthroughs of the data center, monitoring for amber lights, hot doors, and other alerts
notify the customer as needed
Escort dispatched field engineers when applicable
Open and manage support tickets, ensuring timely tracking and updates
Manage LOIS parts inventory (training will be provided onsite)
Maintain accurate documentation of the environment, including serial numbers, rack elevations, runbooks, and related materials
Coordinate with the customer on scheduled maintenance activities (e.g., power, cooling, containment walls)
Perform BIOS lifecycle tasks, including user management and patching
Collaborate with Dell support to schedule OSE break/fix activities

What we offer

excellent benefits and compensation packages

Gcs Managed Account Coordinator Ii

The Managed Account Support Coordinator 2 position will provide high-level accou...

Location

United States , Phoenix

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

High school or equivalent, BS or BA preferred
Minimum 3 years customer service, project coordination
Working in team environments and working closely with high level client stakeholders
Proven track record in problem solving and business process design
Outstanding presentation skills - verbal and written
Excellent verbal and written communication skills, including platform skills
Knowledge of systems and applications used to support coordination efforts
Good understanding of business process workflows
Good customer service and interpersonal skills
Good time management skills

Job Responsibility

Participate in client discovery sessions to understand requirements regarding deployment, incident and/or solution management
Compile Managed Account implementation documentation that will be utilized by dispatched technical engineers (Deployment Guide, Program Support Guide, Operations Guide, email communication templates, etc)
Communicate program specific requirements and procedures to local (domestic or global) installing teams for deployment of new hardware and/or solutions and services
Compile processes/procedures/curriculum using approved templates for internal operational team members to utilize while supporting ongoing break/fix (hardware and solutions) incident requests for each supported client
Compile processes/procedures/curriculum using approved templates for internal operational team members to utilize while supporting on-going IMAC-D requests (Install, Move, Add, Change, Delete) for each supported client
Reconcile customer fleet assets using multiple data sources and provide fleet reporting
Provide status updates to internal and external stakeholders utilizing multi-media
Initiate improvement plans for active projects
perform continuous follow-up and track project to completion
Understand customer contract and applicable SLAs - works with customer and account team organically to operationalize contract requirements

What we offer

Health Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Fitness Subsidies

Fulltime

New

Premier Support Engineer

As a Premier Support Engineer at US Cloud, you will be an essential part of our ...

Location

United States , St. Louis, Missouri

Salary:

Not provided

US Cloud

Expiration Date

Until further notice

Requirements

4+ years of experience in Microsoft technologies
Proficiency (3+ years) in Windows Server
Advanced understanding of Active Directory/Azure AD and DNS
Demonstrated skills in technical writing
Consistent ability to excel in a virtual work environment
A degree in Computer Science, Management Information Systems, Business, or related field or equivalent work experience

Job Responsibility

Break/Fix Ticket Resolution
Service Improvement Contribution
Proactive Case Management and Customer Communication
Support Knowledge Lake Buildout and Use of AI Tools
Continuous Learning and Development

Senior Network Engineer

The Sr. Network Engineer will serve as a technical subject matter expert (SME) r...

Location

United States , Plano

Salary:

45.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Strong understanding and practical application of routing/switching and firewall concepts
Initiative to communicate and collaborate effectively
Excellent organizational skills, including accurate documentation
Required: CCNP or CCDP

Job Responsibility

Analyze and test all elements of network infrastructure
Design and implement network solutions based on business requirements
Plan, design, and implement data network infrastructure components
Develop and maintain procedures, specifications, and standards
Troubleshoot complex network issues and ensure system improvements are implemented effectively
Mentor and guide less experienced engineers in resolving complex problems
Manage network projects related to technology pilots, conversions, and implementations
Participate in audits and ensure compliance with standards
Stay updated on new products and vendor solutions impacting the business
Complete network documentation

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team

Operations Engineer - Advertising Tech Systems (Elastic/Elk and Tableau)

Responsible for building, managing, operating and continuously improving Systems...

Location

United States

Salary:

Not provided

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
2-5 Years relevant work experience
Problem Resolution
Incident Response Operations
Response Time
Researching
Troubleshooting
Dynamic Ad Insertion

Job Responsibility

Build, manage, operate and continuously improve Systems, Storage, Database and/or Tools Infrastructure that support Comcast Advertising's customer facing applications, back office and provisioning infrastructure in a 24/7 environment
Focus on building, deploying and stabilizing services, systems and tools
Drive standardization and service-focused instrumentation
Provide subject matter expertise
Resolve break/fix scenarios, engaging broader teams as necessary and partners/leads vendors and regions to achieve continuous improvement
Contribute to command and control related activities focused on restoration of complex outages, communication across Comcast and rapid restoration
Work and directly lead external vendors, third parties and associated agencies when necessary to address issues across the infrastructure
May participate on 24/7 on-call rotation
Develop solutions for moderate to difficult systems engineering problems
Make corrections and adds to documentation as necessary to maintain proper procedures and engineering documents

What we offer

Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Network Engineer

We seek skilled resources to provide comprehensive 24/7 Level 2 and Level 3 netw...

Location

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Experience in network operational support and production engineering within large enterprises or financial institutions
Proven ability to diagnose and resolve complex network issues
Strong stakeholder management and resilience under pressure
Solid understanding of LAN/WAN technologies and protocols (e.g., ACI-like fabrics, IOS-type OS, NX-OS-style systems, SD-WAN, BGP, OSPF)
Knowledge of multi-vendor firewall platforms (Fortinet, ASA-type systems, microsegmentation platforms)
Experience with remote access technologies (VPN clients, cloud security gateways)
Proficiency with DNS/DHCP platforms (e.g., Infoblox), load balancers (F5, VMware), and proxy products (e.g., Zscaler)
Strong TCP/IP and SSL troubleshooting skills (using tcpdump, Wireshark, etc.)
Deep understanding of network virtualization, cloud, and automation concepts
Expertise with programming/automation and configuration management tools (Python, Ansible, SaltStack, Terraform)

Job Responsibility

Deliver 24×7 operational support for global networking, firewall, and load balancing technologies
Maintain and troubleshoot network equipment including routers, switches, firewalls, load balancers, and related infrastructure
Perform fault and performance management across large-scale environments
Identify, diagnose, and resolve complex network issues, including hardware faults and logical problems
Collect diagnostic data, document incidents, and track progress in line with SLA requirements
Manage escalations, isolate incidents, and implement workarounds
Collaborate with vendors and service providers for device and service restoration
Coordinate and implement break/fix activities, planned changes, patching, and maintenance following change management processes
Assess and amend existing network devices and configurations in a controlled manner
Make key decisions regarding fault or change impacts on users and infrastructure

Break/Fix engineer

Global Technology Solutions Ltd.

Location:
United Kingdom , Northampton

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Job Description:

Job Responsibility:

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Nice to have:

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Job Posted:January 05, 2026

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