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Our F&B Supervisors are responsible for ensuring a high-quality guest and team member experience in our three outlets at the Texas A&M Hotel and Conference Center. This position serves our upscale Brazos Proper Texas Kitchen restaurant. They also assist in directing and supervising all “front of the house” team members, supporting them to perform at or above established excellence standards of Howdy Hospitality.
Job Responsibility:
Assist in ensuring proper availability of competent, motivated, hospitality-oriented team members
Ensure proper performance and training of hourly team members per departmental standards
Ensure a positive work environment through fairness and positive reinforcement
In the absence of management, direct and re-direct team members
Ensure optimum hospitality to all guests and team members in a clean, safe and organized environment
Attend, promote, and brainstorm scheduled training sessions on product service
Maintain detailed product knowledge
Help ensure that reservations of a la carte, special events, and catering are well documented, communicated, and managed
Possess working knowledge of all positions supervised - server, bartender, bar-back, food runner, host, etc
Help to ensure proper quantities of perishable goods, non-perishable dry goods and other supplies are on hand and properly stored
Assist in departmental administration as needed
Participate in forecasting/budgeting, as well as payroll department approvals
Requirements:
1 year of demonstrated leadership experience in an elevated service, high-volume restaurant or hotel food and beverage operation
Strong working knowledge of food and beverage services, not limited to serving, barista, and bartending
Ability to attend scheduled training sessions on product service
Hold or able to gain TABC and Food Handlers Certification
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Understand all aspects of food and beverage service, including wine service
Strong leadership skills
Nice to have:
Experience working in a lodging or hotel environment preferred
What we offer:
401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
Tuition/education reimbursement eligibility after 12 months of service