Braze Specialist Job at AKQA (Sydney)

Senior Adobe Campaign Specialist

At AKQA, our Technology Discipline sets the standard for innovation, scalability...

Location

Australia , Sydney

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Up to 2+ years proven experience with Adobe Campaign is essential
Highly desirable if you've had exposure to Braze, Adobe Journey Optimizer, Dynamics 365 Marketing, or MoEngage
Strong problem-solving and diagnostic capabilities
Excellent written and verbal communication skills
Solid understanding of data management and relational database principles
Ability to translate complex marketing requirements into technical implementations
Proficiency in campaign development environments across Adobe Campaign or similar platforms
Passionate about continuous learning and staying ahead of emerging marketing technologies

Job Responsibility

Implement marketing automation campaigns within Adobe Campaign and complementary marketing platforms
Configure platform integrations, data workflows, and solution design across Classic and Standard environments
Translate business and marketing requirements into scalable, high-quality technical solutions
Drive innovative use of marketing technology capabilities to meet evolving client goals
Diagnose and resolve technical issues related to campaign execution, data, and platform configuration
Contribute to best practices around performance, scalability, and deployment methodologies
Ensure all deliverables meet time, performance, and quality standards
Produce accurate development estimates and manage delivery expectations
Advocate for marketing cloud excellence through documentation, training, thought leadership, and internal enablement

What we offer

Hybrid in-studio/WFH model that supports balance and flexibility
Work within a creative, inclusive, and technically advanced team
Fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress

Fulltime

Marketing Specialist – Automation

Prospa is focused on delivering one-to-one communication to our small business c...

Location

Australia , Sydney

Salary:

Not provided

Prospa

Expiration Date

Until further notice

Requirements

5+ years’ experience in marketing, with a focus on CRM and Marketing Automation
3+ years’ experience/confident user of marketing automation platforms (at Prospa deep understanding of Braze/Segment preferred)
Strong experience with Salesforce CRM system or similar CRM systems
Experience working with fast-paced Sales departments and cross-functional collaboration environments
Strong analytical and technical skills
Excellent written and verbal communication skills
Strong execution skills and attention to detail with the ability to juggle multi-projects at once
You’re passionate about driving growth by delivering the best experience to customers
Experience delivering projects cross-functionally, ideally with product and sales teams, and being able to lead by influence

Job Responsibility

Develop creative and functional messaging and communication plans (via email, SMS, etc) to drive upper funnel lead conversion
Lead experiments including website recommendations to improve lead conversion
Communication programs are developed in collaboration with other Go To Market (GTM) Sales departments and with Product Tribes to deliver and support business objectives
Build comms automation touchpoints to enhance user journeys, and help nurture leads both into and through the sales funnel
Close collaboration with sales teams to drive an uplift in sales metrics

What we offer

learning days
a learning allowance
leadership programs
CliftonStrengths workshops
digital learning
biannual companywide learning weeks
fitness initiatives
seasonal programs (including flu shots, massages, skin checks, wellness classes)
additional “Me Days”
access to holistic EAP coaching

Braze Specialist

At AKQA, our Technology Discipline sets the benchmark for innovation, scalabilit...

Location

Australia , Sydney

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Proven experience with Braze is essential
additional exposure to Adobe Campaign, Adobe Journey Optimizer, Dynamics 365 Marketing, or MoEngage is advantageous
Highly motivated, collaborative, and delivery-focused
Strong problem-solving, analytical, and diagnostic abilities
Excellent written and verbal communication skills
Deep understanding of data management and relational database principles
Ability to translate complex marketing requirements into technical implementations
Passion for creating innovative and beautifully executed digital experiences
Commitment to continuous learning and staying current with emerging marketing technologies

Job Responsibility

Implement and configure marketing automation campaigns within Braze and complementary marketing platforms
Translate business and marketing requirements into scalable technical solutions
Drive innovative use of marketing technology capabilities to meet client goals
Ensure campaign deliverables meet time, performance, and quality standards
Diagnose and resolve technical issues related to campaign execution and platform integration
Contribute to best practices around performance, scalability, and automation within marketing technology environments
Produce accurate development estimates and manage delivery expectations
Champion marketing technology excellence through documentation, training, and thought leadership

Braze Specialist

At AKQA, our Technology Discipline sets the benchmark for innovation, scalabilit...

Location

Australia , Sydney

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Proven experience with Braze is essential
additional exposure to Adobe Campaign, Adobe Journey Optimizer, Dynamics 365 Marketing, or MoEngage is advantageous
Highly motivated, collaborative, and delivery-focused
Strong problem-solving, analytical, and diagnostic abilities
Excellent written and verbal communication skills
Deep understanding of data management and relational database principles
Ability to translate complex marketing requirements into technical implementations
Passion for creating innovative and beautifully executed digital experiences
Commitment to continuous learning and staying current with emerging marketing technologies

Job Responsibility

Implement and configure marketing automation campaigns within Braze and complementary marketing platforms
Translate business and marketing requirements into scalable technical solutions
Drive innovative use of marketing technology capabilities to meet client goals
Ensure campaign deliverables meet time, performance, and quality standards
Diagnose and resolve technical issues related to campaign execution and platform integration
Contribute to best practices around performance, scalability, and automation within marketing technology environments
Produce accurate development estimates and manage delivery expectations
Champion marketing technology excellence through documentation, training, and thought leadership

Director, Customer Care Product Operations

We are seeking an experienced leader to execute the strategic direction of our C...

Location

United States , Mountain View

Salary:

216000.00 - 264000.00 USD / Year

EarnIn

Expiration Date

Until further notice

Requirements

Deep passion for customers and a strong belief in the power of care as a product differentiator
7+ years proven leadership experience, including managing cross-functional embedded teams and developing systems for scale and autonomy
Strong product and/or technical background preferred—ideally with a degree in Engineering, Computer Science, or related field and hands-on product development or technical experience
Experience with AI strategy, including tool selection, automation mapping, and agent-assist systems
Demonstrated ability to build and scale user research and feedback loops into product pipelines
Outstanding analytical and problem-solving skills
data-driven decision-making is a must
Expertise or capability in operations including knowledge of quality assurance, agent readiness, escalations
Track record of influencing and aligning with stakeholders across Product, Engineering, Marketing, and CX
Excellent communication and collaboration skills—especially in high-ambiguity environments

Job Responsibility

Own and drive the Care AI strategy to shift from human support to automated and AI-powered resolution
Define automation use cases, KPIs, and optimize adoption across all support channels
Partner and collaborate closely with Product & Engineering to align automation roadmap with technical feasibility and business goals
Lead Customer Care’s product integration strategy to embed CX into every product and operational decision
Manage 4–5 senior Care Specialists embedded in key product pods to ensure launch readiness, lifecycle comms, and research support
Act as the cross-functional glue between Care, Product, and Eng—aligning roadmaps, surfacing feedback, and driving issue resolution
Consolidate customer, agent, and system insights into a single narrative to inform continuous improvement
Build a scalable, company-wide user research program with EarnIn-specific guidelines to enable autonomous research
Define high-priority UR initiatives aligned to business goals that product operations will take on
Select and implement research tooling (e.g., Maze, Dovetail) to support execution at scale

What we offer

equity
benefits

Fulltime

New

CRM Marketing Specialist

SpotHero is seeking a CRM Marketing Specialist to join our growing marketing tea...

Location

United States , Chicago

Salary:

56000.00 - 70000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

2+ years of experience working within a CRM platform such as Braze, Iterable, or related systems
Experience building personalized and dynamic message content via Handlebars or Liquid Logic
Experience building lifecycle journeys based on real-time events and strategic data-driven user segments
A data-driven approach that leverages multi-variant test designs to drive improvements
Familiar and comfortable working with email HTML
Strong Written and Verbal Communication Skills.

Job Responsibility

Execute CRM campaigns in Iterable across email, push, SMS, and in-app messaging, with a primary focus on operator (B2B) communications and consumer campaigns relating to partnerships and events
Partner with the B2B Partner Marketing Specialist to build and launch campaigns and lifecycle journeys for operating partners
Build and maintain lifecycle campaigns focused on retention, engagement, and relationship building across consumer and operator audiences
Write clear, concise, and on-brand copy tailored to both operator (B2B) and consumer (B2C) audiences
Monitor and analyze campaign performance, reporting on key metrics such as deliverability, engagement, and conversion
Contribute to campaign planning and bring forward ideas grounded in CRM and lifecycle marketing best practices.

What we offer

Excellent benefits
We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program

Fulltime

Senior Email Marketing Specialist

We are an IT company, JATAPP, creating products that are used by millions of use...

Location

Worldwide

Salary:

Not provided

JatApp

Expiration Date

Until further notice

Requirements

3+ years of experience in a similar role
Hands-on experience with ESP platforms (Klaviyo, Braze, Customer.io, or similar)
Experience launching marketing and triggered email campaigns, automated flows, and lifecycle communications from scratch
Strong understanding of key metrics: OR, CTR, CVR, Revenue per Email, LTV, retention
Understanding of the customer lifecycle and retention strategies
Experience setting up, running, and analyzing A/B tests
Understanding of deliverability (DNS, SPF, DKIM, spam rate)
Basic knowledge of HTML/CSS for email template customization
Strong ownership skills and ability to make independent decisions

Job Responsibility

Building email marketing from scratch: ESP selection, infrastructure setup, and channel launch
Developing and implementing lifecycle communications
Planning and executing regular email campaigns (promo, educational, seasonal)
Setting up segmentation and personalization based on user behavior
Running A/B tests and systematically optimizing campaigns
Analyzing campaign performance and its impact on business metrics
Managing deliverability, domain reputation, and database quality
Building a structured system for testing, analytics, and documentation
Defining and evolving email strategy in collaboration with marketing, product, and analytics teams

What we offer

Mental and Physical Health: health care is a must, so at JATAPP we will cover health insurance for you
Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under available budget
Knowledge sharing: such events are our way to grow together. We gather to discuss new trends, share our own insights, and elevate one another
Remote-First Culture: it’s up to you whether to work remotely or at our coworking space
Personal Equipment Policy: no tech troubles — you’ll get a MacBook and everything you need for comfortable and efficient work
Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses
Community of like-minded people: at JATAPP you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together
Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression
Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request
Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions

Fulltime

Marketing Automation Specialist

In this role, you will build, implement, and optimize marketing campaigns to dri...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

2+ years of CRM / marketing automation experience
Experienced with a Marketing Automation Platform, such as Braze / Salesforce Marketing Cloud / Eloqua / Pardot / Marketo / HubSpot
Highly proficient in spoken and written English
Exceptional team player - the role requires cooperation with the CRM team and other teams at Ledger on a daily basis
An orientation towards creative marketing, as well as an attention to detail
Demonstrable experience or interest in the crypto industry
It's advantageous if you knowledge in SQL, Liquid Scripting
It's a big plus if you come from a FinTech or a trading background

Job Responsibility

Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns
End-to-end campaign/program build management: Initiate and oversee the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign. Campaigns will be initiated from within the CRM team and across the Ledger organization
Delivery process optimization: Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas
Cross-Functional collaboration: Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Braze Specialist

AKQA

Location:
Australia , Sydney

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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