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Branded App Operations & Client Support Intern

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Bsport

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Location:
Spain , Barcelona

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

bsport is looking for a Branded App Operations & Client Support Intern to join its Branded Apps team. This role offers hands-on experience in client relations, mobile technologies, and operational processes, while providing exposure to the entrepreneurial aspects of a fast-growing startup. This internship is ideal for a student seeking a collaborative environment where ideas are valued, learning is encouraged, and impact is visible.

Job Responsibility:

  • Contact and follow up with clients by email, guiding them through the steps required to set up their developer account
  • Personalize reminders based on each client’s situation
  • Answer client questions and help them understand the process of account creation and verification
  • Update and manage our tracking system (Notion) to ensure accurate and organized information
  • Join client calls when needed, especially to resolve complex questions or provide additional guidance
  • Identify potential blockers and escalate them to the appropriate internal teams
  • Support the Branded Apps team with light operational and administrative tasks

Requirements:

  • Excellent communication skills and a client-focused mindset
  • Highly organized, detail-oriented, and proactive
  • Can work independently after initial training
  • Feels comfortable guiding clients and explaining processes clearly
  • Fluent in English (additional languages such as French or Spanish are a plus)
  • Has a basic understanding of mobile apps (helpful but not required)
  • Holds a university agreement and is available full-time for 5–6 months

Nice to have:

  • Additional languages such as French or Spanish
  • Basic understanding of mobile apps
What we offer:
  • Hybrid model with remote days to support balance and flexibility
  • Up to 15 days of remote work from abroad each year
  • Fully-funded Alan private health coverage
  • Specially discounted DIR gym membership
  • Multicultural colleagues, after-work events, team-building & more

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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