Brand Technical Specialist Intern Job at IBM Deutschland GmbH (Markham)

Brand Sales Specialist Intern

Technology sales at IBM is evolving its way of working to break beyond boundarie...

Location

United States , Brookhaven, RESEARCH TRIANGLE PARK, Dallas, Austin, San Francisco, Costa Mesa, WASHINGTON, Cambridge, Chicago, New York

Salary:

72000.00 - 132000.00 USD / Year

IBM Deutschland GmbH

Expiration Date

Until further notice

Requirements

Actively Enrolled: Registered undergraduate or graduate university student
Technical Education: Seeking B.S. or M.S degree in Business/Communications with a STEM minor, Computer Science, Engineering, Information Systems, or similar technical disciplines
Client Focused: Asks open-ended questions and understands needs to address business challenges
Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges
Team Player: Demonstrates team collaboration and can navigate different communication styles
Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential
Self-Starter: Motivated to work with clients and can lead projects independently
Confidence to contact and engage potential new customers and deliver an elevated experience
Motivation to achieve sales, business objectives and high client satisfaction
Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities

Job Responsibility

Sales Prospecting: Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling
Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals
Solution-Selling Expertise in Business Development: Apply solution-selling skills to identify and engage decision makers and influencers, assess business opportunities, and address clients' requirements to establish enduring, strategic partnerships
End-to-End Sales Process Management: Assist with the complete sales process, encompassing RFI/RFP response preparation and ensure the attainment of KPIs, with a notable emphasis on new business sales, while also extending services to existing accounts
Collaboration Across IBM Sales Ecosystem: Collaborate with the broader IBM sales ecosystem, from Marketing to Sales and technical colleagues, as well as IBM Business Partners, to formulate sales campaigns and augment the pipeline

What we offer

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan
IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law

Fulltime

Brand Sales Specialist

A Brand Sales Specialist role within IBM means you're providing clients with the...

Location

United States , Brookhaven, RESEARCH TRIANGLE PARK, Austin, San Francisco, Costa Mesa, WASHINGTON, Cambridge, Chicago, New York

Salary:

96000.00 - 144000.00 USD / Year

IBM Deutschland GmbH

Expiration Date

Until further notice

Requirements

Technical Education: B.S. or M.S. in Business/Communications with a STEM minor, Computer Science, Engineering, Information Systems, or similar technical disciplines.
Client Focused: Asks open-ended questions and understands needs to address business challenges.
Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
Team Player: Demonstrates team collaboration and can navigate different communication styles.
Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
Self-Starter: Motivated to work with clients and can lead projects independently.
Readiness to travel up to 20%

Job Responsibility

Sales Prospecting: Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling.
Education and Enablement: Beginning your journey at IBM, you will be in 6 weeks of Global Sales School training that is virtual. There is also 2+ weeks of in-person, dedicated, hands-on training which will allow you to learn side-by-side with your peers. Product knowledge and additional training will be offered to expand your sales expertise.
Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
Solution-Selling Expertise in Business Development: Apply solution-selling skills to identify and engage decision makers and influencers, assess business opportunities, and address clients' requirements to establish enduring, strategic partnerships.
Account Planning and Business Value Articulation: Oversee a dedicated client portfolio and convey the distinctive value of IBM's technology at both technical and business levels.
End-to-End Sales Process Management: Take charge of the complete sales process, encompassing RFI/RFP response preparation and ensure the attainment of KPIs, with a notable emphasis on new business sales, while also extending services to existing accounts.
Collaboration Across IBM Sales Ecosystem: Collaborate with the broader IBM sales ecosystem, from Marketing to Sales and technical colleagues, as well as IBM Business Partners, to formulate sales campaigns and augment the pipeline.

What we offer

Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

Fulltime

AI Support Specialist

Crescendo is hiring an AI Support Specialist to react to and manage both externa...

Location

Philippines

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

2+ years in a technical support, chatbot management or product specialist role
Demonstrate strong practical knowledge of tools like Jira, Zendesk or similar ticketing systems
General understanding of APIs, JSON or other technical formats for diagnosing issues
Hands-on experience in chatbot configuration, intent training and performance analysis
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve shared goals
Excellent project management and organizational skills, with the ability to prioritize and delegate tasks effectively
Strong analytical and problem-solving abilities

Job Responsibility

Optimize the CX Assistant's Behavior
Address inquiries from customers regarding the behavior settings of the CX Assistant
Advise customers on potential configuration updates, including refining workflows, adjusting the CX Assistant’s personality to align with brand guidelines or improving response accuracy
Implement Knowledge Base Enhancements
In collaboration with our QA team, validate and implement the areas of enhancement opportunity found in the customer's knowledge base
Collaborate with Product & Engineering Teams
Escalate validated issues to the Engineering and/or Product teams as needed by providing clear documentation, sufficient context, root causes,and recommendations for resolution
Communicate Clearly and Consistently with Customers
Ensure all support cases and associated outcomes are properly documented and communicated to relevant teams and stakeholders
Maintain open communication with stakeholders, keeping them informed of the status and resolution

What we offer

Remote working arrangements
Competitive base salary
Generous paid time off
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Training and professional development opportunities
A front-row seat to one of the fastest SaaS growth stories of the decade

Fulltime

AI Support Specialist

Crescendo is hiring an AI Support Specialist to react to and manage both externa...

Location

Romania

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

2+ years in a technical support, chatbot management or product specialist role
Demonstrate strong practical knowledge of tools like Jira, Zendesk or similar ticketing systems
General understanding of APIs, JSON or other technical formats for diagnosing issues
Hands-on experience in chatbot configuration, intent training and performance analysis
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve shared goals
Excellent project management and organizational skills, with the ability to prioritize and delegate tasks effectively
Strong analytical and problem-solving abilities

Job Responsibility

Optimize the CX Assistant's Behavior
Address inquiries from customers regarding the behavior settings of the CX Assistant
Advise customers on potential configuration updates, including refining workflows, adjusting the CX Assistant’s personality to align with brand guidelines or improving response accuracy
Implement Knowledge Base Enhancements
In collaboration with our QA team, validate and implement the areas of enhancement opportunity found in the customer's knowledge base
Collaborate with Product & Engineering Teams
Escalate validated issues to the Engineering and/or Product teams as needed by providing clear documentation, sufficient context, root causes,and recommendations for resolution
Communicate Clearly and Consistently with Customers
Ensure all support cases and associated outcomes are properly documented and communicated to relevant teams and stakeholders
Maintain open communication with stakeholders, keeping them informed of the status and resolution

What we offer

Remote working arrangements
Competitive base salary
Generous paid time off
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Training and professional development opportunities
A front-row seat to one of the fastest SaaS growth stories of the decade

Fulltime

AI Support Specialist

Crescendo is hiring an AI Support Specialist to react to and manage both externa...

Location

South Africa

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

2+ years in a technical support, chatbot management or product specialist role
Demonstrate strong practical knowledge of tools like Jira, Zendesk or similar ticketing systems
General understanding of APIs, JSON or other technical formats for diagnosing issues
Hands-on experience in chatbot configuration, intent training and performance analysis
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve shared goals
Excellent project management and organizational skills, with the ability to prioritize and delegate tasks effectively
Strong analytical and problem-solving abilities

Job Responsibility

Optimize the CX Assistant's Behavior
Address inquiries from customers regarding the behavior settings of the CX Assistant
Advise customers on potential configuration updates, including refining workflows, adjusting the CX Assistant’s personality to align with brand guidelines or improving response accuracy
Implement Knowledge Base Enhancements
In collaboration with our QA team, validate and implement the areas of enhancement opportunity found in the customer's knowledge base
Collaborate with Product & Engineering Teams
Escalate validated issues to the Engineering and/or Product teams as needed by providing clear documentation, sufficient context, root causes,and recommendations for resolution
Communicate Clearly and Consistently with Customers
Ensure all support cases and associated outcomes are properly documented and communicated to relevant teams and stakeholders
Maintain open communication with stakeholders, keeping them informed of the status and resolution

What we offer

Remote working arrangements
Competitive base salary
Generous paid time off
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Training and professional development opportunities
A front-row seat to one of the fastest SaaS growth stories of the decade
The chance to say: “I was there from the start.”

Fulltime

AI Support Specialist

Crescendo is hiring an AI Support Specialist to react to and manage both externa...

Location

Honduras , San Pedro Sula or Tegucigalpa

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

2+ years in a technical support, chatbot management or product specialist role
Demonstrate strong practical knowledge of tools like Jira, Zendesk or similar ticketing systems
General understanding of APIs, JSON or other technical formats for diagnosing issues
Hands-on experience in chatbot configuration, intent training and performance analysis
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve shared goals
Excellent project management and organizational skills, with the ability to prioritize and delegate tasks effectively
Strong analytical and problem-solving abilities

Job Responsibility

Optimize the CX Assistant's Behavior
Address inquiries from customers regarding the behavior settings of the CX Assistant
Advise customers on potential configuration updates, including refining workflows, adjusting the CX Assistant’s personality to align with brand guidelines or improving response accuracy
Implement Knowledge Base Enhancements
In collaboration with our QA team, validate and implement the areas of enhancement opportunity found in the customer's knowledge base
Collaborate with Product & Engineering Teams
Escalate validated issues to the Engineering and/or Product teams as needed by providing clear documentation, sufficient context, root causes,and recommendations for resolution
Communicate Clearly and Consistently with Customers
Ensure all support cases and associated outcomes are properly documented and communicated to relevant teams and stakeholders
Maintain open communication with stakeholders, keeping them informed of the status and resolution

What we offer

Remote working arrangements
Competitive base salary
Generous paid time off
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Training and professional development opportunities
A front-row seat to one of the fastest SaaS growth stories of the decade
The chance to say: “I was there from the start.”

Fulltime

Port Quality Specialist

This position is responsible for testing and improving software updates, creatin...

Location

United States , Jacksonville

Salary:

Not provided

Volkswagen AG

Expiration Date

Until further notice

Requirements

5+ Years of Audi/Volkswagen Technical Experience
Audi/Volkswagen Technical Training
Master Technician Certification
Extensive Audi/Volkswagen Product Knowledge
Audi/Volkswagen Diagnostic Tools Training
HVE & HVT Certification or in process of obtaining
Master Volkswagen Technician or Audi Master Guild
Extensive Volkswagen and/or Audi product knowledge
Experience with VW/Audi diagnostic tools and equipment programs
Extensive experience using VW/Audi wiring diagrams

Job Responsibility

Tests vehicles under varying conditions to determine and document cause of problems
Communicates problems and solutions to VWGoA/VWAG Quality departments
Evaluates new diagnostic systems and procedures
verifies GFF and service publications
Serve as the primary point of contact between VWGoA's Bentley and Lamborghini brands and internal departments
Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level
Performs and evaluates repairs according to newly developed repair information
Provides recommendations to internal departments for modifications to repair procedures
Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes
Provides on-site vehicle launch support

Fulltime

Spare Parts Specialist

The Spare Part Specialist is responsible for driving the spares sales through ac...

Location

United States , Rolling Meadows

Salary:

65000.00 - 75000.00 USD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalency
Minimum 2 years of customer service-related experience in technical field required
Excellent verbal and written communication skills, attention to detail, customer service and interpersonal skills
Ability to work independently, multitask and manage one’s time
Ability to accurately document and record customer/client information
Previous experience with computer applications such as MS Outlook, Excel, Word and data entry software

Job Responsibility

Drive the spares sales through actively quoting spares and managing spares opportunities to successful capture
Interface with customers as well as internal stakeholders to provide information in response to inquiries about products/services and to handle/fulfill requests
Drive and support programs to increase spares sales and drive improvement in overall customer experience
Drive exceptional brand and buying experiences for all customers across multiple service touchpoints - both digital and physical
Help implement and drive key performance indicators (KPIs) that drive front-end success in spares proposal on time delivery (OTD), capture rate and bookings at various customer touchpoints that impact the customer experience
Support the data collection, reporting and analytics for key metrics within the service department
Provide support to Service Technicians, Project Manager and Account Managers
Understands the importance of maintaining the customer relationship management (CRM) system (Salesforce), leveraging it to manage customer relationships and opportunities
Support generation of new quotes and order fulfillment to ATS LSS Chicago standard and approval policies
Support service request ticket management to successful closure

What we offer

Competitive compensation package
Comprehensive benefits (including health, dental vision and employee assistance program)
Employee Stock Purchase Plan Eligibility
401k with employer match
Tuition reimbursement
Wellness reimbursement
Paid time off
Annual paid volunteer day off
Fully climate-controlled environment
Professional growth opportunities

Fulltime

Brand Technical Specialist Intern

IBM Deutschland GmbH

Location:
Canada , Markham

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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Location:Canada , Markham

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 11, 2026

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