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Brand Sponsored Partner, Coach Handbags

United Kingdom, London Employment contract 14.55 - 14.80 GBP / Hour · Job Posted June 15, 2026
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Job Description

As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues,the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Job Responsibility

  • Delivering excellent and market leading customer experiences
  • Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations
  • Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing
  • Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes
  • Helping to create and supporting marketing events to drive footfall and secure new customers
  • Maximising productivity by offering ideas for continuous improvements

Requirements

  • Basic IT literacy skills
  • Strong communication skills
  • Experience of working in a customer facing role is welcomed but not essential

Nice to have

Experience of working in a customer facing role

What we offer

  • Leisure Learning (up to £200 towards certain tutored courses)
  • Partner Discount (25% off at John Lewis and 20% at Waitrose)
  • Clubs & Societies
  • Holiday & Leave
  • Pension & Life Assurance
  • Exclusive Hotels

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