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Delivering excellent and market leading customer experiences
Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations
Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing
Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes
Helping to create and supporting marketing events to drive footfall and secure new customers
Maximising productivity by offering ideas for continuous improvements
Requirements
Basic IT literacy skills
Strong communication skills
Nice to have
Experience of working in a customer facing role
What we offer
Leisure Learning
Partner Discount
Clubs & Societies
Holiday & Leave
Pension & Life Assurance
Exclusive Hotels
Night Premium at a rate of £3.75 per hour for time worked between 22:00 - 06:00