Brand Specialist

• Deliver exceptional service to customers
• Share product knowledge and create memorable experiences
• Manage complaints
• Motivate colleagues and share brand knowledge
• Drive sales through product knowledge training
• Take responsibility for tasks beyond role expectations
• Follow health, safety, and security procedures
• Prevent stock loss
• Work flexibly across different departments
• Build and develop a client base
• Nurture customer relationships

• Deliver exceptional service to customers by sharing product knowledge
• Excite and motivate other colleagues by sharing brand knowledge
• Understand and follow health and safety and security procedures
• Adapt to challenges and work on different departments
• Build and develop your own client base
• Have curiosity and appetite to learn about sales, CRM, and NPS targets
• Be a great communicator and deliver inspiring brand training
• Be well informed about competitors
• Be a sales and service expert
• Be collaborative with brand partners
• Be approachable and a leader in the department
• Be a proud shopkeeper, replenish stock and maintain standards
• Be an example of company values

Competitive plus benefits