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Brand Specialist

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Selfridges

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Location:
United Kingdom , Manchester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Brand Specialist you will deliver exceptional service, share product knowledge, motivate colleagues, follow safety procedures, adapt to challenges, and build client relationships. The role requires sales expertise, communication skills, competitor awareness, collaboration, leadership, and shopkeeping standards.

Job Responsibility:

  • Effectively manage customer complaints
  • Drive sales through product knowledge training
  • Take responsibility for tasks beyond role expectations
  • Spot opportunities to improve business, customer service, and retail standards
  • Prevent stock loss
  • Replenish stock and maintain Selfridges standards
  • Nurture customer relationships through personal service

Requirements:

  • Deliver exceptional service to customers
  • Share product knowledge and create memorable experiences
  • Excite and motivate colleagues by sharing brand knowledge
  • Understand and follow health, safety, and security procedures
  • Adapt to daily challenges and work flexibly across departments
  • Build and develop a personal client base
  • Have curiosity and appetite to learn about sales, CRM, and NPS targets
  • Be a great communicator passionate about products
  • Be well-informed about competitors
  • Be a sales and service expert
  • Be collaborative with brand partners
  • Be approachable and a leader in the department
  • Be a proud shopkeeper maintaining Selfridges standards
  • Be an example of company values

Additional Information:

Job Posted:
January 30, 2026

Expiration:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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