This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As Brand Specialist you will deliver exceptional service, motivate colleagues, follow safety procedures, adapt to challenges, build client relationships, and maintain retail standards.
Requirements:
Deliver exceptional service to customers by sharing product knowledge, creating memorable experiences, and effectively managing complaints
Excite and motivate other colleagues by sharing brand knowledge, communicating stories of newness and product exclusives to drive sales
Understand and follow health and safety and security procedures, and play an active role in preventing stock loss
Adapt to daily challenges and work flexibly across different departments
Build and develop a personal client base by nurturing customer relationships
Have curiosity and appetite to learn about sales, CRM, and NPS targets
Be a great communicator passionate about products to deliver inspiring brand training
Be well-informed about competitor activities
Be a known sales and service expert
Be collaborative with brand partners and internal teams
Be approachable as a leader in the department
Be a proud shopkeeper who replenishes stock and maintains Selfridges standards
Be an example of company values, a trusted and respected colleague