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Brand Specialist (Supervisor) - Ralph Lauren, Womenswear

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Selfridges

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Brand Specialist you will deliver exceptional service, motivate colleagues, manage complaints, follow safety procedures, adapt to daily challenges, and build a client base. The role requires curiosity about sales targets, communication skills, competitor awareness, collaboration, leadership, and maintaining retail standards.

Job Responsibility:

  • Share product knowledge and create memorable experiences
  • Manage customer complaints
  • Share brand knowledge and drive sales via training
  • Take responsibility for tasks beyond role expectation
  • Prevent stock loss
  • Maintain Selfridges standards
  • Replenish stock

Requirements:

  • Deliver exceptional service to customers
  • Excite and motivate other colleagues
  • Understand and follow health and safety procedures
  • Adapt to challenges and work on different departments
  • Build and develop your own client base
  • Have curiosity and appetite to learn sales, CRM, and NPS targets
  • Be a great communicator and deliver inspiring brand training
  • Be well informed about competitors
  • Be a sales and service expert
  • Be collaborative with brand partners
  • Be approachable and a leader in the department
  • Be a proud shopkeeper who maintains standards
  • Be an example of company values

Additional Information:

Job Posted:
March 19, 2026

Expiration:
April 10, 2026

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