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As Brand Specialist you will deliver exceptional service, motivate colleagues, manage complaints, follow safety procedures, adapt to daily challenges, and build a client base. The role requires curiosity about sales targets, communication skills, competitor awareness, collaboration, leadership, and maintaining retail standards.
Job Responsibility:
Share product knowledge and create memorable experiences
Manage customer complaints
Share brand knowledge and drive sales via training
Take responsibility for tasks beyond role expectation
Prevent stock loss
Maintain Selfridges standards
Replenish stock
Requirements:
Deliver exceptional service to customers
Excite and motivate other colleagues
Understand and follow health and safety procedures
Adapt to challenges and work on different departments
Build and develop your own client base
Have curiosity and appetite to learn sales, CRM, and NPS targets
Be a great communicator and deliver inspiring brand training