Brand Specialist (Supervisor) - Women's Designer Galleries

• Deliver exceptional service to customers
• Excite and motivate other colleagues
• Understand and follow health and safety procedures
• Adapt to challenges and be flexible
• Build and develop your own client base
• Be set sales, CRM, and NPS targets
• Deliver inspiring brand training
• Know what competitors are up to
• Be a sales and service expert
• Collaborate with brand partners
• Be a leader in your department
• Replenish stock and maintain Selfridges standards
• Be an example of our values

• Deliver exceptional service to customers by sharing product knowledge, creating memorable experiences, and effectively managing complaints
• Excite and motivate other colleagues by sharing brand knowledge, communicating stories of newness, product exclusives, and other info to drive sales
• Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss
• Adapt to challenges that vary from day to day and be flexible to work on different departments
• Build and develop your own client base and nurture customer relationships
• Have curiosity and appetite to learn about sales, CRM, and NPS targets
• Be a great communicator and deliver inspiring brand training to your team
• Be well informed about competitors
• Be a sales and service expert
• Be collaborative with brand partners or contacts
• Be approachable and a leader in your department
• Be a proud shopkeeper who replenishes stock and maintains Selfridges standards
• Be an example of our values, a trusted and respected colleague

Competitive plus benefits