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We are seeking a proactive, strategic, and resilient Brand Protection Partner to serve as the primary advocate and strategist for our global clients. In this role, you aren’t just managing a dashboard; you are the architect of a safer online world. From dismantling counterfeit networks linked to organized crime to ensuring creators are rewarded for their innovation, you will lead the charge in protecting the integrity of some of the world’s most recognizable brands. This role is a blend of high-level strategy and hands-on execution. You will act as the 'focal point' for your accounts, translating complex technical data into actionable business value while collaborating across our global delivery, legal, and tech teams to ensure every KPI is smashed.
Job Responsibility:
Strategic Account Ownership
Value Translation (lead quarterly business reviews and regular strategy sessions)
Cross-Functional Collaboration (bridge between client and internal operations team)
Escalation & Crisis Management
Industry Curiosity (stay ahead on IP laws, counterfeiting trends, and emerging tech)
Requirements:
Previous experience in Brand Protection, Customer Success, or Account Management (ideally within the IP or legal tech space)
Client-facing experience
IP Savvy (A Plus, Not a Must)
Technical Agility
The 'Company Mindset' (preferring a fast-paced, collaborative global tech company environment)
Proactivity
Analytical Storytelling
High Emotional Intelligence
Operational Agility
Global Impact Driven
Nice to have:
IP or legal background
What we offer:
Inclusive and diverse workplace
Opportunity for thought leadership and speaking at industry events