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You will be responsible for the operation of the Brand Protection Programme globally, protecting Fred Perry primarily in the online space through monitoring and reporting counterfeit/infringing marketplace listings, social posts, accounts and fraudulent websites, and through coordinating offline actions against counterfeit manufacturers and retailers.
Job Responsibility
Review a large volume of marketplace listings and social media posts on a daily basis (usually 80,000+ per week), documenting and ensuring the removal of counterfeit and infringing listings, including identifying appropriate subjects for further action
Support law enforcement authorities globally in the identification of counterfeit products during seizures and raid actions
Instruct and manage (working with Fred Perry's legal counsel) external legal counsel in civil cases involving counterfeits and other infringements of Fred Perry's IP rights, including arranging for test purchases and other investigations/evidence collection
Monitor and ensuring the removal of, and take steps to minimise the damage caused by, fraudulent/scam websites
Maintain our Customs border notices including authorisations of official suppliers and distributors
Manage correspondence with Fred Perry employees, customers and external partners in relation to counterfeit products and other brand protection issues
Maintain an internal case management system
Provide regular reports on brand protection activities for internal and external stakeholders
Deal with programme-related invoices and payment queries
Provide ad hoc brand protection-related research and admin support to Fred Perry's legal counsel, including dealing with invoices and payment queries
Requirements
Previous experience in counterfeit detection or marketplace review is not required
however, the ability to quickly understand and apply complex guidelines is essential
Strong pattern recognition and the ability to identify inconsistencies across large volumes of data
A proven ability to work at pace with high levels of accuracy and attention to detail
Sound judgement and the confidence to make decisions under ambiguity
A structured, methodical approach to applying rules and frameworks consistently
Excellent organisational skills and the ability to manage multiple priorities simultaneously
A high degree of autonomy, with the ability to progress work independently and escalate only where necessary
What we offer
Annual performance-related bonus
Competitive salary
Generous staff discount and regular sample sales
Generous pension scheme with 8.5% company contribution