Brand Protection Advisor Job at Edgerton Dental Clinic (Kraków)

Job Responsibility

Client site visits — Visit client locations to assess standards and support on‑site teams through coaching, training, and practical guidance to enhance performance and ensure an excellent guest experience
Feedback delivery — Provide straightforward, actionable feedback to site managers after each visit, highlighting strengths, areas for improvement, and required follow‑up actions
Shadow visits — Conduct shadow visits with advisors across Poland and Eastern Europe to support their development, reinforce consistency, and strengthen their skills
Report review — Evaluate submitted reports and offer feedback remotely to maintain audit quality and ensure alignment across all assessments
Cross‑functional collaboration — Partner closely with EcoSure and Ecolab teams to resolve client challenges and uphold strong service delivery
Weekly visit targets — Complete the required number of visits each week while sustaining high service standards for all clients
CRM and digital tools — Use CRM platforms and a tablet to plan visits, manage schedules, and finalize reports efficiently
Business growth support — Contribute to business growth by building strong client relationships and helping enhance their operational performance.

High school diploma and 2+ years of hospitality industry-related experience
Willingness to complete operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities by interacting with staff and residents
Proficiency with MS Office package and CRM
Fluency in English and Polish
A valid driving license B cat.

Competitive Compensation: Attractive salary and benefits package (lunch subsidy, sport bonus, holiday bonus etc.)
Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 50% from the office and 50% from home
Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
Collaborative Environment: Strong teamwork and diverse interactions
Development Opportunities: Personalized plans with rapid progression
Versatile Career Paths: Professional growth supported by active committee for different career levels
Supportive Culture: High employee satisfaction and responsive feedback
Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and LinkedIn learning
Social events such as family events and charity auctions
Comfortable working environment (Library, relaxation area, casual dress code)
Parking space for cars and bikes.