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We are seeking an energetic and well-spoken Brand Promoter to represent a leading tobacco brand in Chennai. The role involves engaging with retail partners and consumers to promote products responsibly, build strong brand presence, and ensure sales targets are achieved while adhering to regulatory guidelines.
Job Responsibility:
Customer Greeting & Consultation: Warmly greet all customers entering the showroom. Initiate and conduct consultative sales discussions to understand the customer's specific needs (e.g., source water quality, family size, budget)
Product Demonstration: Conduct compelling, interactive product demonstrations of A. O. Smith water purifiers (RO, UV, ProPlanet series, etc.), highlighting key features, technology (e.g., SCMT, mineralizer), and unique selling propositions
Needs Matching & Recommendation: Based on customer requirements and water quality analysis (where applicable), recommend the most suitable water purification solution and its corresponding AMC/Service plan
Achieve Sales Targets: Aggressively pursue and achieve individual and showroom sales targets (volume and value) for water purifiers and related accessories/services
Transaction Management: Process sales orders accurately, handle cash/digital payments, prepare invoices, and coordinate with the store manager or logistics team for timely delivery and installation
Merchandising: Ensure all AO Smith water purifier displays, product signage, and promotional materials are clean, visually appealing, and up-to-date according to brand guidelines
Inventory & Stock: Monitor and report on showroom product stock levels, ensuring the most popular models are always available for demonstration and immediate sale
Asset Care: Take responsibility for the care and maintenance of all showroom assets, including demo units and sales tools
Expert Knowledge: Maintain deep, up-to-date knowledge of all AO Smith water purifier specifications, purification technologies, competitor products, pricing, and promotional offers
Lead Capture & Follow-up: Capture complete customer data (including walk-in inquiries that don't immediately convert) in the CRM system and execute follow-up calls or emails to nurture potential leads
Market Feedback: Collect and relay competitive intelligence, customer feedback, and market trends to the Sales and Marketing management
Adherence to Policy: Strictly follow all company policies regarding sales, pricing, discounts, warranty claims, and service bookings