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Deliver and project manage both new and existing Brand Licensing operations globally. This role is essential to the delivery of the Brand Licensing team's key contractual obligations and requires the role holder to work with a good level of autonomy and show comfort operating in evolving situations. The Brand Operations Manager role covers the full scope of Brand Licensing including Consumer Products and Consumer Experiences but with a specialist focus on Brand and Digital Integrations. A strong focus on supporting profitability, driving brand standards and insights, and strengthening internal and external stakeholder relationships are key to this position.
Job Responsibility:
Lead projects across all core areas of Brand Licensing: Brand Integrations, Consumer Products, and Consumer Experiences
Operate with a good level of autonomy, taking ownership of assigned workstreams
Drive delivery across matrixed internal teams and external partners
Coordinate with senior stakeholders and build alignment across departments and disciplines
Support and maintain a robust rights strategy across all Format Licensing Agreements, ensuring optimal carve-outs with relation to sponsorship and licensing opportunities
Create strong relationships with international broadcasting partners as well as local ITV Studios Prodco’s and internal stakeholders to maximise revenues of existing global and local deals
Work in close collaboration with local broadcasters that want to exercise commercial rights in closing sponsorship deals
Collaborate with dealmakers and internal teams to integrate new licensing deals operationally
Foster collaborative working with teams across Global Partnerships (Sales, Legal), Global Creative & Production Support, and ITV M&E (especially sponsorship)
Set expectations and provide guidance to licensees on brand and marketing execution in support of the Creative Services Team processes
Stay informed on strategic brand and market developments through collaboration with partners
Ensure on-air and off-air brand integrations are aligned with guidelines, and manage approvals across creative, financial, and legal dimensions
Document and share global best practices and success cases in licensing and sponsorship
Proactively keep production companies and local labels engaged with project progress
Identify and help pitch brand integration opportunities across scripted and non-scripted content, ensuring alignment with narrative and brand strategy
Coordinate approvals and compliance between ITV internal teams and external brand partners, maintaining editorial integrity and legal standards
Act as the key liaison between production, commercial, and external sponsors to deliver seamless brand activations across both broadcast and digital platforms
Develop and present post-integration campaign reports, including KPIs such as audience reach, brand uplift, earned media, and ROI
Monitor competitive activity and emerging trends in TV and digital brand partnerships to inform recommendations and innovation
Ensure integrated brand campaigns are considered, amplified and monetised across social media, digital video, and influencer content where appropriate
Maintain and update a portfolio of brand integration case studies to support commercial pitches and strategy alignment
Ensure high-quality project administration with attention to detail
Requirements:
Solid relevant experience in a brand operations, project management, or account management role
Proven project management experience, including the ability to manage schedules, track delivery, and coordinate cross-functional teams
Understanding of licensing structures and operational frameworks is required
Demonstrated ability to work independently, make sound decisions, and manage ambiguity
Experienced user of Excel and Salesforce
Strong strategic and commercial mindset, with a history of delivering results that connect brands and IP across multiple platforms
Excellent stakeholder engagement, building confidence and trust with senior leaders, external partners, and cross-functional teams
Operational and financial skills including experience of budgets and data-driven planning
Thorough understanding of licensing structures and operational efficiencies
Nice to have:
Confident operating independently in a fast-paced, complex environment
Strong interpersonal skills with ability to build relationships and influence at all levels
Meticulous attention to detail and accuracy
Strong financial reporting and commercial analysis skills
Proactive, motivated, and team-oriented
High integrity, emotional intelligence, and professionalism
Strong interpersonal skills, capable of influencing across departments
High-level project management, time management, and prioritisation skills
Excellent communication and relationship-building capabilities
Analytical and solutions-oriented, with a proactive mindset
Passionate about branding, marketing, and innovation
Resilient and composed under pressure, demonstrating integrity and professionalism
What we offer:
Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life