Brand Engagement Associate (Community Management) Job at Solomon Page (New York)

Community Management Associate

The Wikimedia Foundation seeks a Community Management Associate to engage and gr...

Location

Salary:

62074.00 - 93077.00 USD / Year

Wikimedia Foundation

Expiration Date

Until further notice

Requirements

+2 years of experience in community management across social media platforms
Strong understanding of social media platform dynamics and how to craft messaging that performs on each (TikTok, Instagram Reels, YouTube Shorts)
Demonstrated ability to engage authentically with online communities and manage multiple accounts or brands
Has experience using social listening tools to keep track of community conversations
Excellent written and verbal communication skills and experience developing a unique tone of voice for brands on social media
Sound editorial judgement, including the ability to recognize when to escalate issues or disengage rather than respond
Cultural awareness and sensitivity to how community engagement efforts may be received across different regions and languages
Comfortable working cross-functionally with distributed, remote teams across time zones and geographies

Job Responsibility

Helping to develop and document a community management playbook for Wikipedia and the Wikimedia Foundation
Experimenting with and evolving each brand’s social tone of voice that resonates with global audiences, in partnership with broader Communications teams
Proactively identify and act on engagement opportunities to connect with new or underrepresented audiences
Surfacing and amplifying community stories, milestones, and impact moments that showcase the breadth and diversity of the volunteer communities that contribute to Wikipedia and wider Wikimedia projects
Staying current with social media platform innovations, new features, and emerging trends that can enhance Wikimedia and the Wikimedia Foundation’s reach
Recommending and testing community management and social listening tools to improve responsiveness and scalability
Assisting with tracking and reporting on engagement performance, community sentiment, and emerging discussion on social media platforms
Contributing to experimentation and reporting — tracking which community management tactics resonate and helping shape a data-informed approach to growth

Fulltime

Community Engagement Associate

We’re looking for a Community Engagement Associate to support our company’s pres...

Location

United States

Salary:

Not provided

Solace

Expiration Date

Until further notice

Requirements

1+ years of experience in community management, internal communications, or PR with a strong preference for experience at venture-backed technology or consumer startups
Experience managing internal communication tools, knowledge management, and community platforms
Bachelor’s degree in a related discipline is preferred
A clinical background is strongly preferred
A high level of agency and autonomy, coupled with a vision for what healthcare can and should be

Job Responsibility

Support day-to-day responses to customer and advocate community channels, including Facebook, Reddit, and Circle.so
Collaborate with internal teams (CX, Marketing, Clinical Operations, Product) to triage escalations and ensure timely, compliant responses
Identify recurring issues or emerging trends and share insights with Clinical Operations, CX, and Product teams
Facilitate advocate engagement through supporting office hours, fireside chats, and other advocate-facing experiences that build connection and clarity
Own response times and ensure we’re meeting SLA’s across channels
Support proactive social strategies that strengthen our brand reputation
Uphold brand tone and ensure all responses reflect our values and commitment to exceptional customer experience
Support the monthly operations of our advocate appreciation program

Fulltime

Associate Brand Director, Dove Men+Care Deodorants Innovation – North America

Location

United States , Hoboken

Salary:

146200.00 - 219400.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

10+ years of marketing experience, ideally in Beauty & Personal Care, with strong expertise in brand building, equity development, and innovation leadership in the US market
Experience leading consumer-centric brands and developing insight-led growth strategies for diverse consumer audiences
Strong interest in men's personal care and evolving consumer behaviors, cultural trends, and modern definitions of masculinity and self-care
Proven experience leading complex, brand agendas and delivering business results in competitive categories
Strong strategic thinking with the ability to translate long-term vision into clear, executable plans
Deep consumer understanding with a track record of building insight-led innovation and communication platforms
Experience leading integrated brand campaigns and communication strategies, including social-first and culturally relevant marketing approaches
Strong stakeholder management skills, influencing senior partners across functions
Experience managing agency partners and external creative ecosystems
Proven people leadership experience, including building, coaching, and developing high-performing teams

Job Responsibility

Serve as a core member of the Dove Men+Care leadership team, leading Brand Managers and partnering cross-functionally to deliver business results
Define and drive the long-term growth strategy for Dove Men+Care Deodorants in North America, identifying the highest-impact opportunities across portfolio, innovation, premiumization, communications, and category development
Lead Core and Premium platforms across the portfolio, stewarding a long-term vision and building a destination portfolio and innovation roadmap that unlocks sustainable growth
Drive business growth through breakthrough innovation and communications, aligned to SASSY principles (Science, Aesthetics, Sensorial, Said by Others, Young Spirited)
Build and scale premium brand propositions that challenge existing formats and benefits, including innovation and incubation models within male personal care that unlock new consumer growth opportunities
Develop community-first engagement strategies that embed the brand in culture, driving fame, relevance, and brand love
Lead deep consumer and cultural insight development to fuel innovation, communications, and brand growth initiatives
Develop and evolve Brand Experience Territories (BETs), accelerating a more social-first, data-informed marketing model
Strengthen team capability across innovation, premiumization, and social-first content development, building a strong external partner ecosystem to deliver exceptional creative standards
Develop scalable innovation and brand platforms that establish North America as the lead design market for Dove Men+Care globally

What we offer

health insurance (including prescription drug, dental, and vision coverage)
retirement savings benefits
life insurance and disability benefits
parental leave
sick leave
paid vacation and holidays
access to numerous voluntary benefits

Fulltime

AVP, Community Engagement

The Assistant Vice President (AVP) of Community Engagement is accountable for po...

Location

United States , New York City

Salary:

168900.00 - 258400.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

Bachelors Degree from an accredited institution
Strong management and leadership capabilities
An astute understanding of the NYC managed care market and urban healthcare delivery networks
Proven Project Management abilities
Exceptional interpersonal, communication and presentation skills
Ability to establish relationships with a broad spectrum of community and national healthcare leaders through presentations, meetings, conferences and associations
Demonstrated ability to work collaboratively across the organization/departments

Job Responsibility

Develop, align, and implement a community partnerships strategy that promotes Healthfirst in the targeted communities by working with and promoting events and programs to increase the Healthfirst brand with the intent of increasing membership
Lead a team consisting of directors, senior managers, and managers and individual contributors
Provide clear direction, coaching and performance feedback to the Community Outreach Representatives team to ensure they are promoting enrollment and retention opportunities for the PHSP Sales Units
Direct a tactical outline for a team of Community Engagement Specialists to ensure a robust strategy to deliver short term and long-term results
Work with all Medicare, PHSP, and Complete Care Sales leaders in the attainment of their sales goals and helping them in the implementation of identifying under-served markets and enrollment opportunities as well as the expansion of their enrollment and retention plans
Selectively identify and attend Community Events, Programs and Meetings
Regularly engage key partners, contacts and associates
Align to Healthfirst clinical strategy working with internal departments to further improve the lives of our members through initiatives that tackle social determinants of health
Identify external partners and influential regional leaders in aligning and accelerating existing collaborative work that advances Healthfirst's corporate objectives
Engage Healthfirst employees in volunteer opportunities, community events and external activities

What we offer

Medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Community Management Specialist

As a Community Management Specialist at 321, you will be the voice of our client...

Location

United States , Orlando

Salary:

40000.00 - 60000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

1-3 years of experience in social media management, community management, customer service, or digital marketing (internships and relevant academic experience welcome)
Strong understanding of major social media platforms including Facebook, Instagram, LinkedIn, TikTok, YouTube, and X (Twitter)
Exceptional written communication skills with ability to adapt tone and voice to match different brand personalities
Genuine empathy and customer service orientation with ability to handle inquiries, complaints, and feedback professionally
Strong attention to detail and proofreading skills to ensure error-free, on-brand communications
Organizational skills with ability to manage multiple client accounts, conversations, and tasks simultaneously
Familiarity with social media management tools (Hootsuite, Sprout Social, Later, Buffer) or willingness to learn quickly
Basic understanding of social media analytics and metrics (engagement rate, reach, impressions, sentiment)
Comfort working in a fast-paced environment with shifting priorities and high-volume engagement
Self-motivated and proactive with ability to take initiative and work independently

Job Responsibility

Monitor social media channels daily across multiple client accounts (Facebook, Instagram, LinkedIn, TikTok, YouTube, X) for comments, mentions, messages, and engagement opportunities
Respond promptly and authentically to audience comments, questions, and direct messages on behalf of clients, maintaining brand voice and tone
Engage proactively with followers by liking, commenting on, and sharing relevant user-generated content that aligns with brand values
Foster positive community sentiment by building genuine connections with audience members and creating a welcoming brand presence
Manage community interactions according to client-specific guidelines, escalation protocols, and brand voice documents
Track response times and maintain high standards for timely, helpful, and on-brand community engagement
Identify and flag urgent or sensitive comments requiring immediate attention or escalation to Client Success teams
Communicate with followers in a manner that builds brand loyalty, encourages repeat engagement, and creates positive brand associations
Monitor brand mentions, tags, and conversations across social platforms and the broader internet to track sentiment and identify engagement opportunities
Track and respond to online reviews on Facebook, Google, Yelp, and other review platforms in coordination with client preferences

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Senior Community & Stakeholder Engagement Lead

The purpose of this position is to assist the Senior Manager, Communications and...

Location

Australia , Cooma

Salary:

Not provided

Clough

Expiration Date

Until further notice

Requirements

Relevant tertiary degree in Business, Marketing or Communications
Technical proficiency in Adobe InDesign and Microsoft Office (Word, Excel and Power Point)
5-7+ years background delivering in community campaigns, and events across regional Australia
Ability to coordinate key business stakeholders in a mature and professional manner
Strong writing skills with the ability to quickly learn and adopt our brand tone of voice
Exceptional time-management, problem-solving and people skills
The ability to work on multiple tasks in a fast-paced environment
Identify risk
escalate where necessary
demonstrate personal commitment to safety and wellbeing of people

Job Responsibility

Preparation of stakeholder and community communication plans aligned to project works that interface with stakeholders and the community and in implementation of strategies to maximise awareness and diminish risks
Develop associated collateral including community notices, website updates, advertisement requirements, fact sheets to support plan delivery
Liasion with Traffic and Transport team to monitor interfaces, delivery load information and proactively inform community of works, in addition to project teams as required to understand interfaces and proactively manage risks around our works
Support SHL and Snowy 2.0 implementation of its community engagement framework and in attending community events in support of SHL as required
Deliver FGJV’s Social Monthly Media Plan aligned to Project delivery milestones and key people/ workforce initiatives including development of weekly content and its provision to Clough corporate comms team and required Snowy 2.0 approvals, including image capture to support content
Oversee C&SM weekly/ monthly report outputs in ensuring content is provided to Senior C&SM Manager in line with output deliverable timeframes to ensure its timely review and submission in accordance with required timeframes
Manage FGJV website updates
Proactively track and monitor project delivery milestones from Project with support of Senior C&SM Manager and Strategic Workforce Engagement Leads for proactive provision of milestone information to Snowy 2.0 Comms team
Attend bi-weekly Client interface meetings for Media and External Engagement and Community Engagement in pursuit of supporting Senior C&SM Manager at these meetings with timely updates
Participate in on call roster for community phone and oversee reporting on enquiries/ complaints received

What we offer

Competitive Salary
Employee Assistance Program (EAP)
Paid Parental Leave
Qantas Club Membership discounts
Professional Development

Fulltime

Store Manager

As a Store Manager, you’ll use your talents to cultivate a community-driven envi...

Location

United States , Cincinnati

Salary:

53980.00 - 64780.00 USD / Year

Ann Taylor

Expiration Date

Until further notice

Requirements

2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Job Responsibility

Cultivate a customer-focused environment that consistently delivers exceptional customer experiences
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections
Use technology to provide customers with a seamless omnichannel shopping experience
Hire and build an effective store team through training, coaching, and talent development
Create an inclusive store environment for associates where everyone feels welcome and engaged
Develop a strong operational dynamic within the team to achieve store goals
Promote in-store community events and philanthropic partnerships
Use tools and reporting to oversee store profitability, effective budgeting, and payroll
Analyze reporting to develop short and long-term retail plans
Manage the day-to-day operations of the store, including opening and closing

What we offer

Product Discount
Monthly Bonus
Medical, Dental & Vision
Paid Time Off
401(K) Retirement Savings
Company Perks
Opportunities for advancement across our brands
Community impact through our philanthropic partnerships

Fulltime

Residences Manager

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vi...

Location

United States of America , New York

Salary:

86000.00 - 90000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Enthusiastic, optimistic and passionate
Self-driven and solution oriented
Invested in team, listens, cares about development and celebrates team success
Sets expectations and inspects what is expected
Fosters inclusion and embraces diversity
Takes feedback as an opportunity to grow
Works smart, organized and has a strategy to achieve goals
Plans tasks carefully, pro-active and organized
Client obsessed and creates opportunities to connect in meaningful ways, building lasting relationships
Has integrity and actions match words

Job Responsibility

Attend and participate in all Operations meetings and events
Conduct regular tours of the residences and make recommendations for changes as well as note deficiencies and ensure corrective action is taken
Meet on a regular basis with all non-management employees
Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences
Assist in ensuring that all areas of the residences are appropriately staffed to handle demand periods and that staff are well trained, polite and conduct themselves in a professional manner
Ability to develop, with the aid of key personnel, strategies and programs to ensure attainment of the residential goals and objectives
Monitor resident satisfaction and send periodic surveys
Ensure all Four Seasons residence Policies and Procedures are followed
Conduct weekly Operations meetings to discuss operational challenges, opportunities and to improve or maintain an excellent communication flow
Monitor all standards in the residences to ensure they are in place and enforced

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

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Brand Engagement Associate (Community Management)

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