Brand Engagement Associate (Community Management) Job at Solomon Page (New York)

Community Management Specialist

As a Community Management Specialist at 321, you will be the voice of our client...

Location

United States , Orlando

Salary:

40000.00 - 60000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

1-3 years of experience in social media management, community management, customer service, or digital marketing (internships and relevant academic experience welcome)
Strong understanding of major social media platforms including Facebook, Instagram, LinkedIn, TikTok, YouTube, and X (Twitter)
Exceptional written communication skills with ability to adapt tone and voice to match different brand personalities
Genuine empathy and customer service orientation with ability to handle inquiries, complaints, and feedback professionally
Strong attention to detail and proofreading skills to ensure error-free, on-brand communications
Organizational skills with ability to manage multiple client accounts, conversations, and tasks simultaneously
Familiarity with social media management tools (Hootsuite, Sprout Social, Later, Buffer) or willingness to learn quickly
Basic understanding of social media analytics and metrics (engagement rate, reach, impressions, sentiment)
Comfort working in a fast-paced environment with shifting priorities and high-volume engagement
Self-motivated and proactive with ability to take initiative and work independently

Job Responsibility

Monitor social media channels daily across multiple client accounts (Facebook, Instagram, LinkedIn, TikTok, YouTube, X) for comments, mentions, messages, and engagement opportunities
Respond promptly and authentically to audience comments, questions, and direct messages on behalf of clients, maintaining brand voice and tone
Engage proactively with followers by liking, commenting on, and sharing relevant user-generated content that aligns with brand values
Foster positive community sentiment by building genuine connections with audience members and creating a welcoming brand presence
Manage community interactions according to client-specific guidelines, escalation protocols, and brand voice documents
Track response times and maintain high standards for timely, helpful, and on-brand community engagement
Identify and flag urgent or sensitive comments requiring immediate attention or escalation to Client Success teams
Communicate with followers in a manner that builds brand loyalty, encourages repeat engagement, and creates positive brand associations
Monitor brand mentions, tags, and conversations across social platforms and the broader internet to track sentiment and identify engagement opportunities
Track and respond to online reviews on Facebook, Google, Yelp, and other review platforms in coordination with client preferences

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Community Events Coordinator

Make a real impact by actively engaging with community and regional groups to he...

Location

Australia , Sydney

Salary:

Not provided

My NRMA

Expiration Date

Until further notice

Requirements

Minimum 5 years’ experience in a similar co-ordination role within a community, industry body, or government agency
Demonstrated experience in planning and managing small to large scale events
Proven ability to develop and deliver stakeholder plans and community programs, particularly across regional and rural locations
Excellent communication and interpersonal skills
Strong relationship building and collaborative skills for working with both internal and external stakeholders
Strategic thinking and the ability to manage processes and budgets effectively
Drivers Licence (essential) and car (preferred)

Job Responsibility

Actively engage with local councils, regional associations, and community groups to deliver key NRMA programs and advocacy initiatives
Represent our brand at community forums, external events, meetings and conferences
Manage community stakeholder relations and support programs such as Outback Links and EV Drive Days
Support management through keeping abreast of issues relating to community across the NRMA remit, including developing and advising on coordinated responses to minimise risk
Support community and stakeholder engagement for NRMA’s EV Fast Charger project including providing support for EV site acquisitions, launches and local content
Assist with the management of the NRMA Heritage Collection and Heritage Vehicle Fleet
Coordinate the NRMA Outback Links Program, including staff engagement, content development, stakeholder engagement, and budget management

What we offer

Progressive flexibility, leave and well-being benefits to balance all of life's priorities
Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Discounts on a range of NRMA personal insurance products including car, home & travel
Grow, progress or relocate your career and move around the NRMA Group or different locations with us

Fulltime

Senior Community & Stakeholder Engagement Lead

The purpose of this position is to assist the Senior Manager, Communications and...

Location

Australia , Cooma

Salary:

Not provided

Clough

Expiration Date

Until further notice

Requirements

Relevant tertiary degree in Business, Marketing or Communications
Technical proficiency in Adobe InDesign and Microsoft Office (Word, Excel and Power Point)
5-7+ years background delivering in community campaigns, and events across regional Australia
Ability to coordinate key business stakeholders in a mature and professional manner
Strong writing skills with the ability to quickly learn and adopt our brand tone of voice
Exceptional time-management, problem-solving and people skills
The ability to work on multiple tasks in a fast-paced environment
Identify risk
escalate where necessary
demonstrate personal commitment to safety and wellbeing of people

Job Responsibility

Preparation of stakeholder and community communication plans aligned to project works that interface with stakeholders and the community and in implementation of strategies to maximise awareness and diminish risks
Develop associated collateral including community notices, website updates, advertisement requirements, fact sheets to support plan delivery
Liasion with Traffic and Transport team to monitor interfaces, delivery load information and proactively inform community of works, in addition to project teams as required to understand interfaces and proactively manage risks around our works
Support SHL and Snowy 2.0 implementation of its community engagement framework and in attending community events in support of SHL as required
Deliver FGJV’s Social Monthly Media Plan aligned to Project delivery milestones and key people/ workforce initiatives including development of weekly content and its provision to Clough corporate comms team and required Snowy 2.0 approvals, including image capture to support content
Oversee C&SM weekly/ monthly report outputs in ensuring content is provided to Senior C&SM Manager in line with output deliverable timeframes to ensure its timely review and submission in accordance with required timeframes
Manage FGJV website updates
Proactively track and monitor project delivery milestones from Project with support of Senior C&SM Manager and Strategic Workforce Engagement Leads for proactive provision of milestone information to Snowy 2.0 Comms team
Attend bi-weekly Client interface meetings for Media and External Engagement and Community Engagement in pursuit of supporting Senior C&SM Manager at these meetings with timely updates
Participate in on call roster for community phone and oversee reporting on enquiries/ complaints received

What we offer

Competitive Salary
Employee Assistance Program (EAP)
Paid Parental Leave
Qantas Club Membership discounts
Professional Development

Fulltime

Community Engagement Associate

We’re looking for a Community Engagement Associate to support our company’s pres...

Location

United States

Salary:

Not provided

Solace

Expiration Date

Until further notice

Requirements

1+ years of experience in community management, internal communications, or PR with a strong preference for experience at venture-backed technology or consumer startups
Experience managing internal communication tools, knowledge management, and community platforms
Bachelor’s degree in a related discipline is preferred
A clinical background is strongly preferred
A high level of agency and autonomy, coupled with a vision for what healthcare can and should be

Job Responsibility

Support day-to-day responses to customer and advocate community channels, including Facebook, Reddit, and Circle.so
Collaborate with internal teams (CX, Marketing, Clinical Operations, Product) to triage escalations and ensure timely, compliant responses
Identify recurring issues or emerging trends and share insights with Clinical Operations, CX, and Product teams
Facilitate advocate engagement through supporting office hours, fireside chats, and other advocate-facing experiences that build connection and clarity
Own response times and ensure we’re meeting SLA’s across channels
Support proactive social strategies that strengthen our brand reputation
Uphold brand tone and ensure all responses reflect our values and commitment to exceptional customer experience
Support the monthly operations of our advocate appreciation program

Fulltime

Front Desk Associate

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitalit...

Location

Chile , Santiago

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before which is preferred but not required
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion

Job Responsibility

Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling
Help ensure your building is fully operational and make adjustments when needed
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests
Front Desk Management: Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community Bar
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported

Fulltime

Front Desk Associate

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitalit...

Location

Netherlands , Amsterdam

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before which is preferred but not required
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion

Job Responsibility

Create a welcoming community environment for our members and guests by greeting all who enter our spaces warmly
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling
Help ensure your building is fully operational and make adjustments when needed
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests
Front Desk Management: Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during the building’s set business hours and be an on-site point of contact for members
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported

Fulltime

Front Desk Associate

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitalit...

Location

United States of America , Los Angeles

Salary:

21.00 - 22.00 USD / Hour

WeWork

Expiration Date

Until further notice

Requirements

You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before which is preferred but not required
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion

Job Responsibility

Create a welcoming community environment for our members and guests
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling
Help ensure your building is fully operational and make adjustments when needed
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests
Front Desk Management: Greet all members and guests
Cover the front desk during the building’s set business hours
Ensure visiting guests are registered and checked in
Provide orientation of our spaces

What we offer

Part-time employees are eligible to participate in WeWork’s benefit plans and programs, including paid sick time, paid parental leave, unpaid public holidays, and eligibility to participate in 401(k) plan

Parttime

Director of Sales & Marketing

The Director of Sales & Marketing (DOSM) is responsible for the strategic leader...

Location

United States , Chicago

Salary:

180000.00 - 200000.00 USD / Year

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Minimum 5–10 years of progressive hotel sales & marketing leadership experience, preferably in upper-upscale or lifestyle hotels. (Marriott brands preferred)
Proven success leading dual-property or multi-hotel commercial strategies in a major urban market (Chicago experience strongly preferred)
Strong background in group, corporate, transient, and lifestyle segments
Demonstrated ability to partner effectively with ownership, asset managers, and brand stakeholders
Advanced knowledge of sales systems and tools (CI/TY, CRM platforms, STR, business intelligence tools)
Financial acumen with experience managing budgets, forecasts, and ROI-driven marketing investments
Exceptional leadership, communication, negotiation, and presentation skills

Job Responsibility

Develop and execute integrated, property-specific and portfolio-aligned sales and marketing strategies that drive sustained revenue growth and market share gains
Lead annual and long-range Sales & Marketing Plans, including segmentation strategies, channel mix optimization, and brand positioning for both hotels
Analyze market trends, competitive intelligence, and demand drivers to proactively adjust strategies in a dynamic Chicago hospitality landscape
Serve as the primary commercial liaison to ownership and asset management, presenting performance updates, forecasts, and strategic recommendations
Partner closely with Revenue Management to align pricing, inventory controls, and demand strategies with sales initiatives
Drive profitable mix across group, transient, corporate negotiated, entertainment, social, and lifestyle segments
Ensure disciplined management of sales costs, ROI tracking, and marketing spend effectiveness
Directly lead and mentor a multi-disciplinary sales team, including Group Sales, Catering/Event Sales, Business Transient, and Sales Support
Establish clear performance expectations, accountability metrics, and incentive structures
Foster a high-performance, collaborative sales culture grounded in data-driven decision-making and relationship excellence

What we offer

comprehensive health insurance with employer contribution
vision, dental, life, pet, and accident insurance options
401(k) program with an employer match and immediate full vesting
paid time off
exclusive discounts across portfolio of hotels
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Select Country

Brand Engagement Associate (Community Management)

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?