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As Brand & Campaign Manager for Tim Hortons UK, you will play a pivotal role in driving brand growth, visibility, and commercial performance across all channels. You will lead the development and delivery of integrated marketing campaigns, with a strong focus on paid media ROI, brand health, and Limited Time Offer (LTO) campaign concept development. This role owns end-to-end brand and campaign planning, from consumer insight and concept briefing through to execution, optimisation, and post-campaign evaluation. You will act as a central connector across agencies, internal teams, and senior stakeholders to ensure campaigns are brand-right, market-ready, and commercially robust.
Job Responsibility:
Develop and execute annual brand, LTO, key event campaign plans aligned to commercial objectives
Lead the research, development, and briefing of LTO campaign concepts, rooted in consumer insight and market opportunity
Localise global RBI campaigns for the UK market, ensuring relevance, compliance, and impact
Plan and deliver fully integrated, multi-channel campaigns across OOH, digital, social, radio, in-store, and owned channels
Champion brand identity, tone of voice, and creative consistency across all customer touchpoints
Own the end-to-end marketing and social content calendar, ensuring clear prioritisation, alignment, and visibility across the business
Responsible for HFSS, regulatory, and brand compliance lead within the department
Lead the consumer PR strategy, based on business objectives, setting KPIS and final reporting
Own the paid media strategy with a clear emphasis on ROI, effectiveness, and incrementality
Define the optimal channel mix across digital, offline, and performance media
Brief, plan, book, and optimise campaigns in partnership with media agencies
Set clear campaign KPIs and ensure media plans align to brand and commercial objectives
Manage paid media budgets, ensuring spend is optimised and performance is transparent
Lead media performance reviews, translating results into actionable insight
Own the LTO campaign pipeline from concept to sign-off
Lead promotional ideation, balancing brand ambition with commercial viability
Review and assess promotional mechanics, pricing narratives, and customer value
Own merchandise strategy, ensuring brand consistency, relevance, and effectiveness
Prepare commercially robust recommendations for senior leadership sign-off
Own brand health tracking and lead regular reviews of brand performance
Interpret tracking, media, and campaign data to inform future planning
Monitor competitor activity, category trends, and emerging opportunities
Champion a data-led, test-and-learn approach to brand and campaign development
Lead the brand partnerships strategy to support brand growth and reach
Research, identify, and source strategic partnerships aligned to the Tim Hortons brand
Evaluate partnership opportunities for brand fit, commercial value, and scalability
Own partnership briefing, activation alignment, and performance review
Own the internal communications strategy for marketing and campaigns
Develop clear, compelling internal briefings with support from executive stakeholders
Present brand, campaign, and media strategies to senior leadership
Work cross-functionally with operations, supply chain, finance, and franchise teams to ensure campaigns are market-ready
Lead and manage relationships with creative, media, PR
Support relationship with production agencies
Requirements:
Experience in brand and campaign management
Experience with paid media strategy and ROI
Experience with LTO, promotions, and merchandise strategy
Experience with brand health tracking and competitor intelligence
Experience in partnership strategy
Experience in internal communications and stakeholder management