Branch Team Lead Job at W. W. Grainger (Burlingame)

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Lenexa

Salary:

Not provided

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Voice the vision of the branch to all employees
Train people on processes, procedures, compliance and product knowledge
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology
Suggests and implements changes to enhance defined processes and improve sales and service

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs

Fulltime

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , West Sacramento

Salary:

26.64 - 40.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Must be at least 18 years old
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment preferred
Voice the vision of the branch to all employees
Train people on processes, procedures, compliance and product knowledge
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide exceptional customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in the areas of customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology. Suggests and implements changes to enhance defined processes and improve sales and service
Foster between all internal partners including Sales, Branch Network, Customer Service Centers, and Onsite Services teams

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs

Fulltime

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Deer Park

Salary:

26.64 - 33.32 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology
Suggests and implements changes to enhance defined processes and improve sales and service

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Nashville

Salary:

30.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology
Suggests and implements changes to enhance defined processes and improve sales and service

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Pompano Beach

Salary:

30.87 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology
Suggests and implements changes to enhance defined processes and improve sales and service

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Team Lead, Regulatory Product Counsel - North America

Adyen is evolving from a global payments leader into a full-stack financial tech...

Location

United States , San Francisco; New York; Chicago

Salary:

160000.00 - 300000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in regulatory legal, federal banking compliance, or product advisory
Deep background working within a federally chartered bank or a sophisticated fintech operating under direct federal oversight
Strategic problem solver with a first-principles approach to regulation
Proven ability to collaborate with and influence cross-functional stakeholders
Ability to translate dense legal and compliance jargon into clear, actionable technical requirements and high-level strategic advice
Command of U.S. federal banking laws and the OCC’s supervisory framework
Understanding of what it means to build products within a licensed federal branch or bank environment
Comfortable with speed over bureaucracy
Excited by the challenge of building a new advisory function from the ground up

Job Responsibility

Establish the vision for the NA Product Advisory function, hiring and mentoring a team of specialists
Act as the primary advisor for the U.S. and Canadian product roadmap, ensuring all launches comply with banking laws and regulator expectations
Partner with Product Managers and Engineers to architect features that meet federal standards
Work closely with the Regulatory team and local stakeholders to manage the 'Product' pillar of regulatory examinations
Monitor and interpret federal regulatory shifts
Provide executive-level briefings on the regulatory implications of new product features

Fulltime

Regulatory Licensing and Affairs Team Lead - North America

Adyen's growth in North America is anchored by our commitment to maintaining a r...

Location

United States , San Francisco; New York

Salary:

210000.00 - 300000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

J.D. degree and active membership in at least one U.S. state bar
10+ years of experience in regulatory legal affairs, licensing, or bank supervision
Proven track record of leading and developing high-performing legal and regulatory teams
Profound understanding of the OCC’s Comptroller’s Handbook and 'Safety and Soundness' standards
Familiarity with the Canadian AML/ATF framework and emerging retail payment oversight
Skilled diplomat able to build high-trust relationships with federal examiners
Excited to work in a highly international environment
Ability to distill complex supervisory feedback and legal requirements into clear, actionable guidance

Job Responsibility

Lead and mentor a high-performing group of lawyers and regulatory professionals
Act as the lead point of contact for the OCC
Manage the end-to-end lifecycle of federal examinations
Oversee the maintenance of our US federal branch license and manage Canadian licensing and registration requirements
Serve as a key bridge to our global regulatory headquarters in Amsterdam
Ensure all regulatory inquiries, periodic reporting, and document requests are handled with precision
Manage our relationship with Canadian regulators
Monitor and track the progress of any regulatory commitments or remediation efforts

Fulltime

Team Lead, Regulatory Product Counsel - North America

Adyen is evolving from a global payments leader into a full-stack financial tech...

Location

United States , Chicago, New York, San Francisco

Salary:

210000.00 - 300000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in regulatory legal, federal banking compliance, or product advisory
Deep background working within a federally chartered bank or a sophisticated fintech operating under direct federal oversight
Strategic problem solver applying a first-principles approach to regulation
Proven ability to collaborate with and influence cross-functional stakeholders in a fast-paced environment
Ability to translate dense legal and compliance jargon into clear, actionable technical requirements and high-level strategic advice
Command of U.S. federal banking laws and the OCC’s supervisory framework
Understanding of what it means to build products within a licensed federal branch or bank environment
Comfortable with speed over bureaucracy
Excited by the challenge of building a new advisory function from the ground up

Job Responsibility

Establish the vision for the NA Product Advisory function, hiring and mentoring a team of specialists dedicated to supporting Adyen’s expansion as a federally overseen financial institution
Act as the primary advisor for the U.S. and Canadian product roadmap, ensuring all launches comply with banking laws and the expectations of the relevant regulators
Partner with Product Managers and Engineers to architect features that meet federal standards—including UDAP, Reg B, and Reg CC—ensuring that compliance is a competitive advantage rather than a friction point
Work closely with the Regulatory team and local stakeholders to manage the 'Product' pillar of regulatory examinations, translating complex technical logic into clear documentation
Monitor and interpret federal regulatory shifts, including updates to the Dodd-Frank Act, OCC guidance, and evolving standards for artificial intelligence, cryptocurrency, and open banking (Section 1033)
Provide executive-level briefings on the regulatory implications of new product features, balancing commercial ambition with the safety and soundness requirements of a federally supervised entity

Fulltime

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Team Lead, Regulatory Product Counsel - North America

Regulatory Licensing and Affairs Team Lead - North America

Team Lead, Regulatory Product Counsel - North America

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