Branch Team Lead Job at W. W. Grainger (Pompano Beach)

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Lanham

Salary:

35.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology. Suggest and implement changes to enhance defined processes and improve sales and service
Foster between all internal partners including Sales, Branch Network, Customer Service Centers, and Onsite Services teams

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Branch Team Lead

The Branch Team Lead role helps lead the daily operations to ensure customer ser...

Location

United States , Clearwater

Salary:

23.00 - 28.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High school diploma or Bachelor's degree preferred
Minimum 3 years customer service and sales experience
2+ years of management experience in a customer service environment
Competence in the use of computers and software applications including SAP
Operate powered industrial equipment

Job Responsibility

Provide customer service and direction regarding the daily activities of a team at the branch location
Clarify direction for team members by projects, priorities and company strategy and provide continued feedback
Help improve the achievement of essential operational metrics in customer satisfaction, sales, safety, and operational improvements
Provide a creative customer experience and ensure customer retention and satisfaction
Provide frequent, direct and candid feedback to strengthen or enhance skills needed to run branch operations
Monitor counter transactions to provide appropriate guidance to team members
Facilitate team member onboarding and ongoing training
Build work schedules to ensure productivity and staffing levels
Assess processes for improvement opportunities using Continuous Improvement methodology
Suggests and implements changes to enhance defined processes and improve sales and service

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Account Opening Process Team Lead

The Vice President, Account Opening Process Team Lead is a strategic professiona...

Location

Hong Kong SAR , Kowloon

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree, Master’s degree preferred
6-10 years of project management or retail banking experience – preferably from a financial services environment
ability to develop project plans, manage individual deadlines and goals
knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
manage client expectations, anticipates operational and tactical risks and tracks them
proficient in MS Office applications, Adobe Acrobat Professional
stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Job Responsibility

Manages a large multi-faceted project/account/campaign or multiple projects at the same time
owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
organizes new challenges and drive business results
constantly improving their own and their teams' skills through lessons-learned reviews at project completion
possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
promotes partner involvement through effectively communicating project status upward and to the Client
applies lessons learned from recent projects to future projects
communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
proactively follows escalation and change control processes

What we offer

Expanded Paid Parental Leave Policy
programs that help employees balance their work and life, including generous paid time off packages
resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being.

Fulltime

Core Java/Struts Project Lead

Sopra Steria, a leading European tech company, seeks a Core Java/Struts Project ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Project Lead - Core Java 1,8/J2EE/Struts, PL/SQL
Jenkins / GitLab CI: CI/CD pipeline experience, Branching, merging, versioning
Project Planning, Effort estimation, Team Tracking, Monitoring, Mentoring, Supporting
Minimum Technical experience – 5 years
Technical Team Leadership: Minimum 3 years, with hands-on experience leading a team of at least 3 members
Total Experience Range - 9 Yrs to 11 Yrs

Job Responsibility

Project Planning, Monitoring and Control
Estimation, Project Planning/Scheduling, Projections (Efforts, RAE, Schedule)
Risk Management - Risks, Alerts, Constraints, Dependencies and Actions
Regular Status meetings, Various Reviews and Best practices, adherence to Quality Guidelines
Defects Management -Daily Defects Tracking, Adherence to SLA
Competency/Skill Management
Solutioning
Owns and drives resolution of customer’s cases/issues
Manages project scope
Under guidance of the manager, will implement strategies for problem resolution that meet customer business requirements

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Fulltime

Assistant Branch Manager

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools,...

Location

United Kingdom , East Kilbride

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Ability to manage and motivate a team to achieve objectives
Ability to communicate at all levels
Experience in building and maintaining customer relationships
Experience with using online and windows based cataloguing systems
Ability to lead from the front and create a team environment
Ability to work in a fast-paced environment
Sales focused with a can-do attitude
Ability to multitask and distinguish between “urgent and important” tasks

Job Responsibility

Assist the Branch Manager with the following: Achieve branch sales, margin and targets
To ensure a first-class service to all our customers
To drive the branch team focusing on great customer service and communication
To drive the branch team to achieve sales and Promotional targets
Manage and control branch and running costs
Manage stock control, including stock taking and adjustments
Manage cash handling and control of specific customer accounts
Support the organisation’s senior management in implementing and maintaining policies and procedures
Communication to your team, key aims and objectives
Responsibility for the daily running of all aspects of the branch

What we offer

An opportunity to join a global brand and market leader
Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
Opportunities for career progression and bespoke training
Free pension advice from our standard pension provider
Free access to Health, Wellbeing and Financial tools
Potential to earn a performance based bonus, paid monthly
Discount on car parts

Fulltime

Assistant Branch Manager

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools,...

Location

United Kingdom , Weymouth

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Ability to manage and motivate a team to achieve objectives
Ability to communicate at all levels
Experience in building and maintaining customer relationships
Experience with using online and windows based cataloguing systems
Ability to lead from the front and create a team environment
Ability to work in a fast-paced environment
Sales focused with a can-do attitude
Ability to multitask and distinguish between “urgent and important” tasks

Job Responsibility

Assist the Branch Manager with the following: Achieve branch sales, margin and targets
To ensure a first-class service to all our customers
To drive the branch team focusing on great customer service and communication
To drive the branch team to achieve sales and Promotional targets
Manage and control branch and running costs
Manage stock control, including stock taking and adjustments
Manage cash handling and control of specific customer accounts
Support the organisation’s senior management in implementing and maintaining policies and procedures
Communication to your team, key aims and objectives
Responsibility for the daily running of all aspects of the branch

What we offer

Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
Opportunities for career progression and bespoke training
Free pension advice from our standard pension provider
Free access to Health, Wellbeing and Financial tools
Potential to earn a performance based bonus, paid monthly
Discount on car parts

Assistant Branch Manager

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools,...

Location

United Kingdom , Stafford

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Ability to manage and motivate a team to achieve objectives
Ability to communicate at all levels
Experience in building and maintaining customer relationships
Experience with using online and windows based cataloguing systems
Ability to lead from the front and create a team environment
Ability to work in a fast-paced environment
Sales focused with a can-do attitude
Ability to multitask and distinguish between “urgent and important” tasks

Job Responsibility

Assist the Branch Manager with the following: Achieve branch sales, margin and targets
To ensure a first-class service to all our customers
To drive the branch team focusing on great customer service and communication
To drive the branch team to achieve sales and Promotional targets
Manage and control branch and running costs
Manage stock control, including stock taking and adjustments
Manage cash handling and control of specific customer accounts
Support the organisation’s senior management in implementing and maintaining policies and procedures
Communication to your team, key aims and objectives
Responsibility for the daily running of all aspects of the branch

What we offer

An opportunity to join a global brand and market leader
Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
Opportunities for career progression and bespoke training
Free pension advice from our standard pension provider
Free access to Health, Wellbeing and Financial tools
Potential to earn a performance based bonus, paid monthly
Discount on car parts

Fulltime

Assistant Branch Manager

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools,...

Location

United Kingdom , Merthyr Tydfil

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Ability to manage and motivate a team to achieve objectives
Ability to communicate at all levels
Experience in building and maintaining customer relationships
Experience with using online and windows based cataloguing systems
Ability to lead from the front and create a team environment
Ability to work in a fast-paced environment
Sales focused with a can-do attitude
Ability to multitask and distinguish between “urgent and important” tasks
Knowledge of the local areas and customer base would be a desired (but not essential)

Job Responsibility

Assist the Branch Manager with the following: Achieve branch sales, margin and targets
To ensure a first-class service to all our customers
To drive the branch team focusing on great customer service and communication
To drive the branch team to achieve sales and Promotional targets
Manage and control branch and running costs
Manage stock control, including stock taking and adjustments
Manage cash handling and control of specific customer accounts
Support the organisation’s senior management in implementing and maintaining policies and procedures
Communication to your team, key aims and objectives
Responsibility for the daily running of all aspects of the branch

What we offer

An opportunity to join a global brand and market leader
Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
Opportunities for career progression and bespoke training
Free pension advice from our standard pension provider
Free access to Health, Wellbeing and Financial tools
Potential to earn a performance based bonus, paid monthly
Discount on car parts

Fulltime

Branch Team Lead

W. W. Grainger

Location:
United States , Pompano Beach

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 17, 2026

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January 17, 2026