Branch support

Performs other duties as assigned

• Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages
• Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person
• Sorts, distributes and sends incoming and outgoing mail, and faxes
• Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting
• Prepares cash sales deposit in accordance with company policy
• Handles customer billing
• Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues
• May handle customer returns
• Assists less experienced clerical roles with administrative duties and accounts receivable duties

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay