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Branch Support Specialist

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Allied Universal®

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Location:
United States , Rochester

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

25.00 USD / Hour
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Job Description:

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

Job Responsibility:

  • Maintain employee personnel, medical, and benefit files
  • maintains branch I-9 files in accordance with company policies and legal policies
  • Assist Corporate Human Resources with the annual open enrollment process
  • provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
  • Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
  • Assist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs
  • Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
  • Maintain post-hire WinTeam data entry
  • coordinate with Payroll to ensure changes are completed properly
  • respond to questions as needed
  • Receive inquiries from outside vendors on unemployment claims
  • Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis
  • processes weekly reports
  • Coordinate employee relations programs under the direction of Corporate Human Resources

Requirements:

  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills
  • able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Nice to have:

  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool
What we offer:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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