Branch Support Specialist- Guard Card Trainer Job at Allied Universal® (Lodi)

Job Description

The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

Job Responsibility

Maintain employee personnel, medical, and benefit files
maintains branch I-9 files in accordance with company policies and legal policies
Assist Corporate Human Resources with the annual open enrollment process
provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
Assist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs
Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
Maintain post-hire WinTeam data entry
coordinatee with Payroll to ensure changes are completed properly
respond to questions as needed
Receive inquiries from outside vendors on unemployment claims
Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis
processes weekly reports
Coordinate employee relations programs under the direction of Corporate Human Resources

Requirements

High School diploma or equivalent
Prior work experience in a professional administrative environment
Able to focus and multi-task in a busy environment
Ability to successfully handle stressful situations in a calm and professional manner
Effective management skills
able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Nice to have

College degree in business, human resources, or related field of study
Human resources and/or recruiting experience
Experience using iCIMS or other Applicant Tracking System
Experience using WinTeam or other Human Resources Information System
Experience using DOMO or other business intelligence tool

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Branch Support Specialist- Guard Card Trainer

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