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Branch Support Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Birmingham

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role involves acting as the initial point of contact for operational, service, and technology inquiries, liaising between leaders and support teams, overseeing operational practices, and driving adoption of business initiatives while ensuring compliance and efficiency.

Job Responsibility:

  • Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates
  • Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology
  • Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent and efficient execution of the firm's Operational, Compliance policies and procedures
  • Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects
  • Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
  • Support firm goals to drive adoption around key CRG ease of doing business initiatives across the market
  • Ensure Client Associates are trained in key CRG ease of doing business initiatives
  • Visit branches across the Market to oversee operational/support practices and coach on operational risk.

Requirements:

  • 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents)
  • Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position
  • Compliance with state law registration and licensing requirements is mandatory
  • Meeting enhanced financial fitness and criminal background standards
  • Co-requisite requirement for Securities Industry Essentials (SIE) exam for specific qualifications obtained after 9/30/2018.

Nice to have:

  • 1+ years of leadership experience
  • Familiarity with Support Center model
  • Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
  • Strong client service skills
  • Strong attention to detail and accuracy skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Strong verbal, written, and interpersonal communication skills
  • Series 9/10 licensing.

Additional Information:

Job Posted:
June 13, 2025

Expiration:
July 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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