Branch Support Manager, Wells Fargo

Wells Fargo

Location:
United States, Alexandria ▼
Annapolis

Category:
Finance

Contract Type:
Employment contract

Salary:

80400.00 - 143000.00 USD / Year

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Job Description:

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management. The role requires experience in client service, operational risk management, and supervisory approvals. Responsibilities include serving as a point of contact for branches and associates, ensuring compliance, training staff, and supporting operational excellence initiatives. Candidates must possess FINRA licenses, meet regulatory standards, and adhere to compliance policies.

Job Responsibility:

Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates
Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology
Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent and efficient execution of the firms Operational, Compliance policies and procedures
Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects
Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates
Support firm goals to drive adoption around key CRG ease of doing business initiatives across the market
Ensure Client Associates are trained in key CRG ease of doing business initiatives
Visit branches across the Market to oversee operational/support practices and coach on operational risk

Requirements:

4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations
Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position
Compliance with state law registration and licensing requirements is mandatory
Specific product licenses or SAFE licensing may apply
Meeting enhanced financial fitness and criminal background standards
Successful completion and clearing of a background check
Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3

Nice to have:

1+ years of leadership experience
Familiarity with Support Center model
Knowledge and understanding of branch exams and regulatory requirements
Strong client service skills
Strong attention to detail and accuracy skills
Effective organizational, multi-tasking, and prioritizing skills
Strong verbal, written, and interpersonal communication skills

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
June 06, 2025

Expiration:
June 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Branch Support Manager