Branch Support Coordinator Job at Rentokil Initial (Denver)

Job Responsibility

Assists with achieving Customer Retention Targets
Assists with achieving NPS/ CVC Results
Assists with achieving APBITA Targets
Assists with achieving Revenue Targets
Assists with achieving AR/ DSO Targets
Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc
Responsible for Accounts Payable processes including creating POs and coding/ processing bills
Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate
Customer contract management (database, price increases, new agreements)
Responsible for Office Supply Inventory
Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)
Successfully supports branches in other assigned functions as delegated
Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable)
Maintains Branch Holiday Pipeline
WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets
Master Blooming Schedules)
Assist with Commission SOP
Manage/ Assist with MUR Reporting
Physical Inventory Processes (WDS)

3-5 years business administrative experience preferred
Skill with Google Suite Preferred
Experience supervising others preferred
Excellent listening and communication skills
Excellent customer service skills
Skill in written and verbal communications
Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time
Skill in providing timely and clear and concise feedback
Attention to detail and analytical skills
Customer focus and growth mindset
Outstanding problem-solving abilities
The ability to handle stress and stress related situations
The ability to work independently, taking the initiative
High school diploma or GED required
3-5 years experience in a similar administrative role preferred

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility