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We are looking for a hands-on Branch Supervisor to oversee daily operations and support sales activities at our Sunshine West branch. This role is perfect for a motivated individual who is eager to lead by example, ensure smooth branch functioning, and deliver excellent customer service.
Job Responsibility:
Assist the Branch Manager in developing and executing sales and operational strategies aligned to business goals
Support monitoring of branch performance and respond to market opportunities and challenges
Motivate and guide the branch team to maximise sales and deliver a great customer experience from sale through delivery
Help run team meetings, plan strategy sessions, and drive continuous improvement
Oversee stock takes and inventory control to maintain optimal stock levels and minimise losses
Support financial targets by understanding and assisting with branch P&L responsibilities
Provide exceptional customer service, ensuring queries, complaints, and concerns are handled promptly
Uphold Health, Safety, and Environmental standards across the branch, ensuring compliance with company policies
Requirements:
Previous supervisory or team-leading experience, ideally in sales or branch operations
Strong organisational and people management skills with the ability to motivate and develop your team
Valid driver’s license essential
Excellent communication skills, both verbal and written
Ability to multitask, prioritise work, and meet deadlines efficiently
Exceptional customer service orientation with a proactive, can-do attitude
IT skills including MS Office (Excel, Word, Teams, Outlook, PowerPoint)
experience with ERP/CRM systems is advantageous
Physically able to work in a warehouse environment, including occasional lifting and operating equipment where trained
What we offer:
Attractive package with performance-based incentives
Access to employee benefits, including discounts on products and services
An inclusive culture that embraces the diversity of our people
Opportunities for career growth and development within the GPC/ Global network
Free access to webinars, training events and courses
we promote a culture of continuous learning and assisting you to reach your full potentials
Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities
Uniforms supplied – feel like a team
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services