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Responsible for the development and performance of all sales activities within an assigned TruGreen branch, and oversees the performance of a defined market comprising of multiple locations and Branch Sales Managers. Staffs and leads a sales team to increase sales volume and maximize profit. Develops strategies and coaches Branch Sales Managers to expand customer base in the marketing area. Creates and grows the sales function in the market by leading and achieving business expectations through the appropriate management of sales resources.
Job Responsibility:
Manages a team of sales managers and is responsible for their development, performance, and results
Develops market-level sales plans and forecasts. Ensures achievement of sales objectives is within designated budgets
Assists in the execution of marketing programs (door-to-door, direct mail, inside, outside) to ensure the profit, growth, and expansion of TruGreen’s services. Shares local market knowledge and customer experiences with Marketing department
Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed
Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests in an attempt to retain customers
Plans and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures
Determines work procedures, prepares work schedules, and expedites workflow. Tracks sales efficiencies of each salesperson
Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization
Ensures recruiting, interviewing and staffing of personnel are conducted to efficiently staff the sales function. Evaluates staff performance, makes salary recommendations and administers disciplinary actions consistent with company policy.
Requirements:
Bachelor’s degree or 2 – 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience
2-4 years supervisory experience required
2-3 years outside sales experience required
Certificates, licenses and registrations as required by federal and state law
Demonstrated knowledge of the organization, products, and/or services
Strong understanding of customer and market dynamics and requirements
Proven leadership and ability to drive sales teams
Ability to manage managers
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
Ability to write reports, business correspondence and procedure manuals
ability to effectively present information and respond to questions from groups of managers, specialists, customers and the general public
Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Ability to speak, read and write fluently in English is required
You MUST BE physically located in the United States while performing this job.