Branch Sales Executive

• Act as the primary point of contact for clients, ensuring timely service and professional handling of grievances
• Conduct regular service reviews with key accounts to ensure high retention rates
• Bridge the gap between customer expectations and the branch's operational capabilities
• Monitoring Direct & indirect cost, outstanding, initiative to reduce direct & in-direct cost, manage profitability, action taken on Audit reports
• Business growth as per strategic planning for the current financial year
• Timely booking & delivery of consignment, weight adjustment, statutory compliance
• Operational processes are to be followed, feedback to Region/ Controlling Office management on operational issues, monitoring execution of operational plan, coordinating with HO for support
• All the booking should be as per company policy and complied with the law customer specific requirement is to be taken care of at the time of booking/ delivery
• Timely submission of bills & followed for realization
• Customer relationship management, ensuring that customer get the timely service, customer grievances are properly attended

5 years experience