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Robert Half Logo Robert Half · Banking

Branch/Retail Banking Clerk

United States, New Braunfels · Job Posted January 03, 2026
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Job Description

This role combines teller responsibilities with relationship banking duties, providing efficient and detail-oriented service to customers. The position requires a proactive approach to customer engagement and sales while maintaining adherence to banking policies and procedures.

Job Responsibility

  • Provide courteous and detail-oriented assistance to customers, efficiently processing transactions such as deposits, withdrawals, checks, and money orders
  • Build and maintain strong customer relationships, identifying needs and offering tailored banking solutions
  • Open and manage customer accounts, ensuring accurate record-keeping and adherence to guidelines
  • Balance and manage cash drawers daily, promptly addressing discrepancies and maintaining compliance
  • Support the Senior Teller by answering questions, resolving customer concerns, and assisting with teller duties
  • Promote and cross-sell bank products and services to achieve referral and sales goals
  • Assist other banking centers as required, ensuring seamless customer service across locations
  • Counsel customers on financial services, providing recommendations based on their unique needs
  • Handle loan applications, including documentation, follow-up, and accurate processing
  • Participate actively in sales and marketing initiatives within the banking center

Requirements

  • Minimum of 3 years of experience in banking or a related field
  • Proficient in cash handling and balancing procedures
  • Strong interpersonal skills with the ability to build positive customer relationships
  • Familiarity with retail banking operations and transaction processes
  • Excellent communication skills, both written and verbal
  • Ability to work independently and maintain professionalism in all interactions
  • Competence in using PC systems and banking software
  • Strong organizational skills with attention to detail

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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