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We are looking for an experienced Branch/Retail Banking Clerk to join our team in Travelers Rest, South Carolina. In this fast-paced role, you will serve as the friendly face of the bank, assisting customers with their financial needs in both the lobby and drive-thru. This is a contract to permanent position, offering a great opportunity for skill development and long-term career advancement.
Job Responsibility:
Provide exceptional customer service by assisting clients in the lobby and drive-thru with various banking transactions
Process deposits, withdrawals, and check cashing with precision and efficiency in a high-volume environment
Open new accounts and guide customers through the onboarding process
Handle cash transactions and ensure the accuracy of cash drawers by balancing them daily
Troubleshoot and resolve issues related to checking and savings accounts
Utilize banking systems and software effectively, learning new tools quickly to support daily operations
Adhere to all banking regulations and security procedures to maintain compliance
Communicate courteously with customers, ensuring they have a positive experience and feel valued
Collaborate with team members to manage branch opening and closing schedules
Work occasional Saturdays, providing service during morning hours with time-and-a-half pay
Requirements:
Minimum of 1 year of experience in retail banking or a similar customer-facing role
Strong cash handling skills with a proven track record of accuracy
Familiarity with banking operations, including deposits, withdrawals, and account management
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Excellent communication skills to interact professionally and kindly with customers
Technical proficiency with banking systems and the ability to adapt to new software quickly
Understanding of banking regulations and security protocols
Willingness to work a flexible schedule, including occasional Saturdays