Branch Operations Specialist Job at Raymond James (Ann Arbor)

Branch Sales Specialist

Branch Sales Specialists (6a-2:30p or 7a-3:30p, M-F) provide solutions and easil...

Location

United States , YORKTOWN

Salary:

21.11 - 24.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of experience in related field
Lift up to 50 pounds unassisted and heavier loads with assistance
Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person
Operate powered industrial equipment
Ability to pass federal background check

Job Responsibility

Use inclusive behaviors and use multi-tasking/prioritization to serve as subject matter expert for branch team members
Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations
Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicle.
Learn and easily navigate through several computer applications for customer-facing and warehouse activities
Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable)

Fulltime

Service Assurance Center Accounts Specialist

Allied Universal’s SAC operates 24 hours per day, 365 days per year, and is a cr...

Location

United States , White Plains

Salary:

22.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Minimum of one (1) year of prior customer service experience
Ability to navigate a web-based system and type while assisting callers
Experience working in a team environment as well as independently
Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail
Strong verbal and written communication skills with an emphasis on providing excellent customer service over the phone
Highly motivated self-starter

Job Responsibility

Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours
Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly
Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports
Train/retrain officers on call-in procedures
Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules
Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing
Receive calls from Allied Universal employees and transfer calls to appropriate personnel
Create and distribute after-action reports directly to the client

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Operations Manager

Reporting to the Head of Operations, the Operations Manager will become an exper...

Location

United Kingdom , Leicester

Salary:

Not provided

Travis Perkins

Expiration Date

Until further notice

Requirements

Successful Branch Management experience
A data-driven professional with an analytical mind and an eye for compliance
Meticulously organised, capable of multi-tasking in an agile environment
A visible leader, with a flexible leadership style
An influential communicator, confident in presenting to senior stakeholders
Confidence in delegation
Committed and tenacious

Job Responsibility

Supporting branch management network to identify, diagnose, and seize opportunities to improve operations
Provide first class support to drive operational and safety compliance and high performance
Be a specialist in c.45 branches
Drive safety culture and key performance measures
Keep branches accountable for actions and risk assessments
Support branch management with stock and transport management
Review damage values and improve stock management practices
Support region in managing and optimising fleets and vehicle efficiencies
Complete an average of three days on site per week for at least six site visits

Fulltime

Director, Branch Standardization

Sunbelt Rentals operates over 1,500 branch locations across North America, servi...

Location

United States , Fort Mill

Salary:

146880.00 - 201960.00 USD / Year

Sunbelt Rentals, Inc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Operations Management, Industrial Engineering, Business, or related field required
8–12+ years of experience in multi-site operations, branch management, or service center environments (construction, industrial, retail, or related sectors)
Advanced degree or Lean/5S certification preferred
Experience managing teams and leading cross-functional projects in a multi-site environment
Proven track record leading 5S/Lean, visual management, and standard work initiatives across multiple locations
Experience with layout optimization, material flow design, and time & motion studies
Strong change management skills
ability to develop training programs and audit frameworks
Data-driven approach with experience implementing KPIs, dashboards, and maturity models
Excellent communication, stakeholder management, and hands-on leadership

Job Responsibility

Design and implement the Sunbelt Branch Standard Playbook, including layouts, zoning, signage, labeling, and floor markings for all branch types
Lead the rollout of a 5S program (Sort, Set in Order, Shine, Standardize, Sustain) and integrate safety best practices across branches
Develop and deploy standard work processes for core branch activities (receiving, staging, picking, maintenance handoffs, inventory movement)
Establish and manage an audit and maturity model (Bronze/Silver/Gold) to measure and certify branch compliance with standards
Build and lead a team of 4–7 direct reports, including process engineers, 5S specialists, training leads, and audit analysts
Partner with Operations, Safety, Fleet, Facilities, and Supply Chain teams to ensure sustained adoption and continuous improvement
Oversee pilot programs, capture before/after metrics, and scale successful practices across regions
Develop training materials, toolkits, and microlearning assets to enable branch teams and champions
Publish dashboards and scorecards
deliver executive readouts and continuous improvement updates

What we offer

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
Flex Time for Leaders

Fulltime

New