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Performs back-up for all operational functions as required by workloads and absences
Works directly with home office personnel to coordinate branch-home office workflow
Completes self-audit of branch procedures
Assists Branch Manager with confidential matters and compliance visits and replies
Assists Branch Manager with controlling expenses and operating at peak efficiencies
Oversees ordering of supplies, purchase orders and postage usage
Maintains accounting of branch petty cash
May review branch invoices and operating statements
Researches and resolves complex problems relating to client accounts and inquiries
Assists Branch Manager in disseminating information at regular branch meetings
Coordinate rent, facility, office maintenance and cleaning/security issues
Recruits, selects, orients, trains and supervises branch operations associates
In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files
Reviews daily work of operations associates
Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow
Ensures daily staffing levels and cross-training is adequate
Coordinates registrations, continuing education, licensing, etc. of branch personnel
Performs other duties and responsibilities as assigned. May perform some Branch Manager duties
Requirements:
Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience
An equivalent combination of experience, education and/or training as approved by Human Resources
SIE required provided that an exemption or grandfathering cannot be applied
Series 7, 9 & 10
Series 63, 65 and/or 66 as required by state
Ability to obtain additional securities and advisory state registrations if required by state
General Experience - 3 to 6 years
Manager Experience - 13 months to 3 years
s10 - General Securities Sales Supervisor - General Module Examination - Financial Industry Regulatory Authority (FINRA)
s63 - Uniform Securities Agent State Law Examination - Financial Industry Regulatory Authority (FINRA)
s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA)
s9 - General Securities Sales Supervisor - Options Module Examination - Financial Industry Regulatory Authority (FINRA)
Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)