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TruGreen Logo TruGreen · -

Branch Operations Manager

United States of America, Albuquerque 52234.00 - 87056.00 USD / Year · Job Posted March 20, 2026
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Job Description

Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations.

Job Responsibility

  • Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints
  • Coaches and develops lawn specialists and trainees
  • Recruits, interviews and selects personnel
  • Evaluates performance, makes salary recommendations, and administers disciplinary actions
  • Plans and conducts new hire and on-going training
  • Supervises a team of technicians to ensure service (production and sales) goals are met
  • Examines associate work for accuracy, neatness, and conformance to best practices
  • Determines work procedures issuing oral and written instructions
  • Prepares work schedules and assigns and monitors duties
  • Prepares composite reports from individual reports of subordinates
  • Conducts daily and weekly management meetings
  • Ensures that a safe workplace is provided for all associates
  • Maintains Department of Transportation Pre/Post Trip Inspection and Drive Qualification files

Requirements

  • Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience
  • 2+ years of supervisory management experience required
  • Valid, permanent driver’s license from state of residence
  • Current liability auto insurance required
  • Must be 21 years of age by date of hire
  • Ability to speak, read and write fluently in English is required
  • You MUST BE physically located in the United States while performing this job

Nice to have

  • Bachelor’s degree
  • Sales experience
  • Practical knowledge of service industry and experience in developing and executing sales plans

What we offer

  • Medical/Dental/Vision insurance
  • Company-matching 401(k)
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