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Branch Operations Manager Trainee

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Raymond James

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Location:
United States , Palm Desert

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Category:

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Contract Type:
Not provided

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Salary:

55000.00 - 90000.00 USD / Year

Job Description:

Learn how to manage overall operational efficiency of the branch office. Through various training mechanisms, gain knowledge of day to day operational functions and how to ensure compliance with firm and regulatory policies and procedures.

Job Responsibility:

  • Performs back-up for all operational functions as required by workloads and absences
  • Works directly with home office personnel to coordinate branch-home office workflow
  • Completes self-audit of branch procedures
  • Assists Branch Manager with confidential matters and compliance visits and replies
  • Assists Branch Manager with controlling expenses and operating at peak efficiencies
  • Oversees ordering of supplies, purchase orders and postage usage
  • May review branch invoices and operating statements
  • Maintains branch operational manuals
  • Researches and resolves complex problems relating to client accounts and inquiries
  • Assists Branch Manager in disseminating information at regular branch meetings
  • Coordinates rent, facility, office maintenance and cleaning/security issues
  • Recruits, selects, orients, trains and supervises branch operations associates
  • In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch personnel files
  • Reviews daily work of operations associates
  • Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow
  • Ensures daily staffing levels and cross-training is adequate
  • Coordinates registrations, continuing education, licensing, etc. of branch personnel

Requirements:

  • Bachelors degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience
  • SIE required provided that an exemption or grandfathering cannot be applied
  • Series 7 and 66 (or 63 and 65) required
  • Ability to obtain Series 9 & 10 within six (6) months of hire
  • Ability to obtain additional securities and advisory state registrations if required by state
  • Comprehensive understanding of company policies and procedures and industry rules and regulations
  • Skilled in operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
  • Ability to handle stressful situations and lead others in providing a high level of customer service
  • Ability to project a professional and pleasant appearance and demeanor
  • Employ good analytical skills to be able to research account information and resolve problems
  • Establish and communicate clear directions and priorities
  • Utilize good interpersonal and verbal and written communication skills
  • Establish and maintain a respected position of leadership to influence, motivate and persuade others
  • Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
  • Work independently, under minimal supervision

Additional Information:

Job Posted:
April 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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