CrawlJobs Logo
Wells Fargo Logo Wells Fargo · Banking

Branch Operations Associate Manager

United States, Duluth · Job Posted July 04, 2026
Apply Position
Job Link Share

Job Description

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division.

Job Responsibility

  • Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
  • Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
  • Perform operational and customer support tasks
  • Provide excellent customer service, engage customers in conversations, and build relationships with them
  • Manage the schedule and the daily operations of the teller line
  • Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
  • Support customers and employees in resolving or escalating concerns or complaints
  • Collaborate and consult with branch employees, colleagues, and mid-level managers
  • Interact directly with customers
  • Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
  • Manage allocation of people and financial resources for branch operations
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member

Requirements

  • 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of Leadership experience
  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
  • Ability to work a schedule that may include most Saturdays
  • This position is not eligible for Visa sponsorship

Nice to have

  • Leadership skills including the ability to build, develop, and motivate a diverse work team
  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
  • Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Knowledge and understanding of laws and regulations pertaining to the banking industry
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Cash handling experience

What we offer

  • Robust benefits
  • Competitive compensation
  • Programs designed to help you find work-life balance and well-being
Wells Fargo - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Branch Operations Associate Manager

8 matching positions

Branch Operations Manager

Under branch manager direction manage the overall operational efficiency of the ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
raymondjames.com Logo
Raymond James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience
  • An equivalent combination of experience, education and/or training as approved by Human Resources
  • SIE required provided that an exemption or grandfathering cannot be applied
  • Series 7, 9 & 10
  • Series 63, 65 and/or 66 as required by state
  • Ability to obtain additional securities and advisory state registrations if required by state
Job Responsibility
Job Responsibility
  • Performs back-up for all operational functions as required by workloads and absences
  • Works directly with home office personnel to coordinate branch-home office workflow
  • Completes self-audit of branch procedures
  • Assists Branch Manager with confidential matters and compliance visits and replies
  • Assists Branch Manager with controlling expenses and operating at peak efficiencies
  • Oversees ordering of supplies, purchase orders and postage usage
  • Maintains accounting of branch petty cash
  • May review branch invoices and operating statements
  • Researches and resolves complex problems relating to client accounts and inquiries
  • Assists Branch Manager in disseminating information at regular branch meetings
  • Fulltime
Read More
Arrow Right

Associate Branch Manager

Are you a dynamic leader with a knack for customer service and operational manag...
Location
Location
United States , Willmar
Salary
Salary:
47000.00 - 57000.00 USD / Year
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven work experience in sales or business management
  • Agriculture experience is preferred but not required
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Strong understanding of distribution and the required routines in support
  • Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained
  • Contribute ideas for Continuous Improvement
  • Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
  • Monitor inbound and outbound order product flow
Job Responsibility
Job Responsibility
  • Collaborating with our Branch Manager to execute day-to-day processes and operations of our Willmar, MN location
  • Supporting walk-in customers in our showroom, while also flexing to pick, pack and ship, making sure orders are accurate and delivered on time
  • Becoming a critical point of contact for any customer service-related matters
  • Your presence on the floor and in the warehouse will drive process improvement initiatives
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • Paid holidays
  • Paid time off (PTO)
  • Fulltime
Read More
Arrow Right

Associate Branch Manager

Are you a dynamic leader with a knack for customer service and operational manag...
Location
Location
United States , Willmar
Salary
Salary:
47000.00 - 57000.00 USD / Year
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven work experience in sales or business management
  • Agriculture experience is preferred but not required
  • Strong understanding of distribution and the required routines in support
  • Proficiency in Microsoft Office tools
  • Ability to function in a fast-paced customer driven environment
Job Responsibility
Job Responsibility
  • Collaborate with Branch Manager to execute day-to-day processes and operations
  • Support walk-in customers
  • Pick, pack, and ship orders
  • Handle customer service matters
  • Drive process improvement initiatives
  • Manage inbound and outbound order flows
  • Support inventory control through daily cycle counts
  • Dispatch sales order picklists
  • Coordinate deliveries
  • Monitor customer satisfaction
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • Paid holidays
  • Paid time off
  • Fulltime
Read More
Arrow Right

Associate Branch Manager

As full-time Associate Branch Manager at QC Supply in Willmar, MN, you'll have t...
Location
Location
United States , Willmar
Salary
Salary:
47000.00 - 57000.00 USD / Year
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven work experience in sales or business management
  • Agriculture experience is preferred but not required
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Strong understanding of distribution and the required routines in support
  • Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained
  • Contribute ideas for Continuous Improvement
  • Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
  • Monitor inbound and outbound order product flow
Job Responsibility
Job Responsibility
  • Collaborating with our Branch Manager to execute day-to-day processes and operations
  • Supporting walk-in customers in our showroom, while also flexing to pick, pack and ship, making sure orders are accurate and delivered on time
  • Becoming a critical point of contact for any customer service-related matters
  • Presence on the floor and in the warehouse will drive process improvement initiatives
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid holidays
  • paid time off (PTO)
  • Fulltime
Read More
Arrow Right

Associate Branch Manager

Are you a dynamic leader with a knack for customer service and operational manag...
Location
Location
United States , Willmar
Salary
Salary:
47000.00 - 57000.00 USD / Year
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven work experience in sales or business management
  • Agriculture experience is preferred but not required
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Strong understanding of distribution and the required routines in support
  • Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained
  • Contribute ideas for Continuous Improvement
  • Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
  • Monitor inbound and outbound order product flow
Job Responsibility
Job Responsibility
  • Collaborate with Branch Manager to execute day-to-day processes and operations
  • Support walk-in customers in showroom
  • Pick, pack, and ship making sure orders are accurate and delivered on time
  • Become critical point of contact for customer service matters
  • Drive process improvement initiatives
  • Manage inbound and outbound order flows
  • Support inventory control through daily cycle counts
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid holidays
  • paid time off (PTO)
  • Fulltime
Read More
Arrow Right

Branch Operations Manager

Provides quality and timely service to the customer through the recruitment, tra...
Location
Location
United States of America , Albuquerque
Salary
Salary:
52234.00 - 87056.00 USD / Year
trugreen.com Logo
TruGreen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience
  • 2+ years of supervisory management experience required
  • Valid, permanent driver’s license from state of residence
  • Current liability auto insurance required
  • Must be 21 years of age by date of hire
  • Ability to speak, read and write fluently in English is required
  • You MUST BE physically located in the United States while performing this job
Job Responsibility
Job Responsibility
  • Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints
  • Coaches and develops lawn specialists and trainees
  • Recruits, interviews and selects personnel
  • Evaluates performance, makes salary recommendations, and administers disciplinary actions
  • Plans and conducts new hire and on-going training
  • Supervises a team of technicians to ensure service (production and sales) goals are met
  • Examines associate work for accuracy, neatness, and conformance to best practices
  • Determines work procedures issuing oral and written instructions
  • Prepares work schedules and assigns and monitors duties
  • Prepares composite reports from individual reports of subordinates
What we offer
What we offer
  • Medical/Dental/Vision insurance
  • Company-matching 401(k)
  • Fulltime
Read More
Arrow Right

Branch Operations Manager Trainee

Learn how to manage overall operational efficiency of the branch office. Through...
Location
Location
United States , Palm Desert
Salary
Salary:
55000.00 - 90000.00 USD / Year
raymondjames.com Logo
Raymond James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience
  • SIE required provided that an exemption or grandfathering cannot be applied
  • Series 7 and 66 (or 63 and 65) required
  • Ability to obtain Series 9 & 10 within six (6) months of hire
  • Ability to obtain additional securities and advisory state registrations if required by state
  • Comprehensive understanding of company policies and procedures and industry rules and regulations
  • Skilled in operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
  • Ability to handle stressful situations and lead others in providing a high level of customer service
  • Ability to project a professional and pleasant appearance and demeanor
  • Employ good analytical skills to be able to research account information and resolve problems
Job Responsibility
Job Responsibility
  • Performs back-up for all operational functions as required by workloads and absences
  • Works directly with home office personnel to coordinate branch-home office workflow
  • Completes self-audit of branch procedures
  • Assists Branch Manager with confidential matters and compliance visits and replies
  • Assists Branch Manager with controlling expenses and operating at peak efficiencies
  • Oversees ordering of supplies, purchase orders and postage usage
  • May review branch invoices and operating statements
  • Maintains branch operational manuals
  • Researches and resolves complex problems relating to client accounts and inquiries
  • Assists Branch Manager in disseminating information at regular branch meetings
  • Fulltime
Read More
Arrow Right

Associate Branch Manager

As the Associate Branch Manager at QC Supply, you will play a pivotal role in co...
Location
Location
United States , Willmar
Salary
Salary:
47000.00 - 57000.00 USD / Year
qcsupply.com Logo
QC Supply
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of proven work experience in sales or business management
  • Agriculture experience is preferred but not required
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Strong understanding of distribution and the required routines in support
  • Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained
  • Contribute ideas for Continuous Improvement
  • Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
  • Monitor inbound and outbound order product flow
Job Responsibility
Job Responsibility
  • Collaborate with our Branch Manager to execute day-to-day processes and operations of our Willmar, MN location
  • Support walk-in customers in our showroom
  • Flex to pick, pack and ship, making sure orders are accurate and delivered on time
  • Become a critical point of contact for any customer service-related matters
  • Drive process improvement initiatives
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid holidays
  • paid time off (PTO)
  • Fulltime
Read More
Arrow Right