Branch Manager

Overall responsibility of managing all transactions, compliance and KYC. This role will carry individual sales target. Achieving monthly/Yearly Target of each product assigned. Performance management of the branch staff through quality control and necessary training. Ensuring training module completion of the direct reports in a timely manner. Increasing the customer footfall by adding new customers and converting existing customers. Managing and controlling the documentation process related to branch operations with regards to customer and local authorities, Safe house management, document custody and retrieval. Primary custodian of shutter and safe keys. Design and Develop appropriate branch processes whenever new product portfolios are enabled in the market by the organization. Ensure proper segregation of duties, develop and maintain work flows for all stages of branch operations. Assesses risks in all branch processes, review control effectiveness and improve processes for better customer experience as well as stronger risk management.