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Robert Half Logo Robert Half · Banking

Branch Manager

United States, Tallahassee · Job Posted May 30, 2026
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Job Description

We are looking for an Branch Manager to lead branch operations in Tallahassee, Florida within the financial services industry. This contract opportunity with permanent potential is ideal for a people-focused leader who can strengthen team performance, expand business results, and deliver an outstanding customer experience. The role combines operational oversight, staff development, regulatory compliance, and community presence to support a high-performing branch environment. Open to Candidates with Cash Handling and leadership experience in the customer facing roles.

Job Responsibility

  • Lead day-to-day branch activities to maintain efficient operations, strong service standards, and achievement of business objectives
  • Guide branch growth by building customer relationships, encouraging consultative product discussions, and supporting deposit, lending, and account production goals
  • Track performance measures such as customer satisfaction, profitability, review trends, and cross-sell results, then use insights to improve staffing, service delivery, and branch effectiveness
  • Coach, supervise, and develop branch employees through staffing support, onboarding, feedback, training, performance evaluations, and accountability planning
  • Reinforce compliance with internal policies, banking procedures, and applicable regulations while maintaining accurate controls for cash, security, and daily operations
  • Resolve escalated customer concerns with professionalism and sound judgment to protect service quality and strengthen trust
  • Partner with internal teams such as Risk, Audit, Human Resources, and Training to address operational needs and support branch success
  • Represent the branch in the local community through outreach, relationship-building, and activities that increase market visibility and business development opportunities
  • Assist with frontline branch functions when needed, including transaction support, account setup, loan-related processing, reconciliations, deposits, and audit readiness

Requirements

  • 3+ years of leadership experience in banking, financial services, or branch operations
  • Proven ability to manage daily office or branch activities while balancing service, sales, and operational priorities
  • Experience coaching staff, conducting performance discussions, and building an accountable, team-oriented workplace
  • Working knowledge of banking procedures, branch controls, reconciliations, deposits, account activity, and transaction processing
  • Strong customer service skills with the ability to address complex issues and maintain a detail-oriented branch presence
  • Familiarity with compliance expectations, operational risk awareness, and policy-driven decision-making in a regulated environment
  • Proficiency in administrative tasks such as supply oversight, office coordination, and support for accounts payable or similar back-office processes

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
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