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This key role is responsible for leading all aspects of Sales and Service for one of our medium to large-sized (based on revenue) Terminix branch locations across the country. The Branch Manager is accountable for all facets of operation for one of our Terminix locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development – all supported by Terminix’s corporate resources and business model.
Job Responsibility:
Leading all aspects of Sales and Service for a Terminix branch
Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved
Fostering a positive work environment that motivates associates and drives customer satisfaction
Directly managing the branch Sales team and branch supervisors
Overseeing Service operations along with the Branch Service Manager
Recruiting, interviewing, hiring and training branch staff
Monitoring regulatory compliance, quality control standards and ensuring safety
Ensuring alignment with Terminix business model and guidelines, including implementing company programs and initiatives
Requirements:
Bachelor’s Degree
2-4 years managing associates in a fast-paced environment
Willingness to relocate is highly desirable
Profit & loss and/or experience in sales management is strongly preferred
Ability to effectively lead and motivate others through coaching, mentoring