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Branch Manager

United Kingdom, Leeds Employment contract · Job Posted May 27, 2026
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Job Description

As Branch Manager at our Leeds branch, you’ll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers top-notch service with safety at the heart of everything. With a dynamic team of 22 colleagues — including sales, drivers, and warehouse — you’ll oversee all branch operations from admin and stock management to transport and delivery. You’ll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We’re all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile!

Job Responsibility

  • Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover
  • Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities
  • Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs
  • Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines
  • Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement
  • Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times

Requirements

  • Commercially Aware: Able to spot opportunities for growth and profitability
  • A Strong Communicator: With the ability to engage and connect with a variety of people
  • Self-Motivated: Comfortable working on your initiative with minimal supervision
  • Customer-Focused: Always putting customer service at the heart of everything you do
  • A Proven Leader: Experienced in leading, motivating, and developing a team to success
  • People Person: Able to relate to colleagues, customers, and suppliers from all walks of life
  • Experienced: With a background in a similar role, ideally as an Assistant Branch Manager
  • Organised: Skilled in planning, prioritising, and juggling multiple tasks efficiently
  • Tech-Savvy: Comfortable using IT systems and tools to improve productivity
  • A Negotiator: Able to strike the best deals for the business and customers
  • Financially Savvy: Comfortable interpreting financial data to make informed decisions

What we offer

  • Attractive annual salary
  • Performance-based bonus that rewards your hard work
  • Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
  • Generous contributory pension scheme to secure your future
  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
  • Wellbeing support to keep you feeling your best
  • MyPerks discounts at top retailers, restaurants, and more
  • Monday to Friday, 7.30am - 4.30pm, NO WEEKENDS

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