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Fairalls Builders Merchants Logo Fairalls Builders Merchants · Sales

Branch Manager

United Kingdom, Eastbourne · Job Posted July 03, 2026
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Job Description

Job title: Branch Manager. Location: Eastbourne — Sussex. Hours: Full-time, permanent — typically Mon–Fri with Saturday cover on rota. Reports to: Area General Manager. Who we are: Sussex Plumbing Supplies is a proper independent merchant — local roots, strong stock, and counter teams who actually know their trade. We're part of IBMG, which means national buying power behind a branch that still runs on relationships and reputation. Plumbers come back to us because we sort them out. Simple as that. The role: We're looking for a Branch Manager to run the show — own the numbers, lead the team, and keep the trade coming back. This isn't a desk job. You'll be on the floor, on the phone to suppliers, and out seeing customers. You'll carry the P&L and you'll have the freedom to grow it your way.

Job Responsibility

  • Own the branch P&L — sales, screen margin, rebates and EBITDA
  • Lead from the front — recruit, coach and back your team
  • Win and keep trade — grow your key accounts, chase the lapsed ones
  • Run a tight ship — stock accuracy, availability, pricing discipline and credit control
  • Work your suppliers — joint visits, deals, promotions
  • Keep everyone safe — H&S, housekeeping and compliance done properly

Requirements

  • A track record of running a branch or a sales operation — ideally in plumbing, heating, bathrooms or builders' merchanting
  • Commercial instinct — you read a P&L, spot the leak, and fix it
  • Genuine leadership — people want to work for you, not just under you
  • Trade credibility — you can talk fittings, boilers and bathrooms with the best of them (or you'll learn fast)
  • Drive — you treat the branch like it's your own business

What we offer

  • Competitive salary that reflects what you bring to the counter
  • Generous staff discount across every IBMG brand
  • Company pension and a proper holiday allowance that grows with service
  • Real progression — most of our managers started on the trade counter or in the yard
  • Employee Assistance Programme — confidential support whenever you need it
  • A tight-knit branch team that has your back and a laugh while they're at it
  • The autonomy to run your branch your way
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