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Branch Manager

United Kingdom, Norwich · Job Posted March 13, 2026
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Job Description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team.

Job Responsibility

  • Achieving branch sales, margin, and targets
  • Ensuring first-class service to all our customers
  • Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets
  • Manage and control branch and running costs
  • Manage stock control, including stock taking and adjustments
  • Manage cash handling and control of specific customer accounts
  • Support the organisation’s senior management in implementing and maintaining policies and procedures
  • Communication to your team, key aims and objectives
  • Responsibility for the daily running of all aspects of the branch
  • Responsibility for maintaining health and safety within your depot

Requirements

  • Ability to manage and motivate a team to achieve objectives
  • Ability to communicate at all levels
  • Experience in building and maintaining customer relationships
  • Experience with using online and windows based cataloguing systems
  • Ability to lead from the front and create a team environment
  • Ability to work in a fast-paced environment
  • Sales focused with a can-do attitude
  • Ability to multitask and distinguish between “urgent and important” tasks

Nice to have

Knowledge of the local areas and customer base

What we offer

  • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat
  • Opportunities for career progression and bespoke training
  • Free pension advice from our standard pension provider
  • Free access to Health, Wellbeing and Financial tools
  • Potential to earn a performance based bonus, paid monthly
  • Discount on car parts

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