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Branch Manager

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U.S. Bank National Association

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Location:
United States , Claremont

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Category:

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Contract Type:
Not provided

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Salary:

75905.00 - 127300.00 USD / Year

Job Description:

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.

Job Responsibility:

  • Lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations
  • Regularly coach, develop, mentor and train team members
  • Exercise discretion with independent judgement in performing necessary duties
  • Utilize effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services
  • Help individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services
  • Act as leader for customer experience, provides motivation and direction for the team, expands customer base
  • Promote and participate in the local market/community to identify the needs and promote U.S. Bank products and services
  • Ensure compliance with all banking laws and regulations and requires the same of all staff through continuous compliance training
  • Actively ensure compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures

Requirements:

  • Bachelor’s degree, or equivalent work experience
  • One to two years of experience working in a sales, retail management, or banking environment
  • Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
  • Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
  • Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
  • Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
  • Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
  • Ability to evaluate and resolve problems and issues with minimal guidance
  • Demonstrated success in retail sales environment
  • Working knowledge of employment practices including rewards and recognition, employee development, and change management
  • National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

Nice to have:

  • Three to four years of experience working in a sales, retail management, or banking environment
  • Four to five years of experience working in a sales, retail management, or banking environment
  • Advanced product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
  • Strong interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
What we offer:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional Information:

Job Posted:
February 21, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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