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Branch Manager

coates.com.au Logo

Coates

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Location:
Australia , Port Hedland

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Branch Manager at Coates Port Hedland, you will lead a dynamic team comprising both technical service experts and customer-facing sales professionals. You’ll be accountable for ensuring the branch operates at peak performance, delivering on key KPIs including revenue growth, fleet availability, utilisation, and customer satisfaction. Your strong leadership skills will be essential in motivating and uniting a diverse team, driving consistent high performance in line with company policies and procedures. You will oversee all aspects of daily branch operations while fostering a culture of excellence and ensuring full adherence to our critical Zero Harm safety standards.

Job Responsibility:

  • Guide and motivate staff to provide excellent customer service
  • Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements
  • Oversee Asset Management
  • Manage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty

Requirements:

  • Sales and operational management experience
  • Previous team leadership experience, developing a ‘One Team’, cohesive mindset
  • A track record of delivering on customer service KPIs
  • Demonstrated commercial acumen
  • Excellent Communication skills, both written and verbal
  • Strong computer literacy, including customer databases and Microsoft Office Suite
What we offer:
  • Development and career progression pathways
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation
  • Operational incentives and retention bonuses
  • Housing assistance and power subsidies
  • Company vehicle

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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